Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) - including Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, and Gemini Enterprise.
A hands-on Specialist with foundational experience in Google's GECX Contact Center as a Service (CCaaS) Solutions now building deep expertise in Google Cloud Platform (GCP). You are eager to apply technical skills, learn advanced solutions, and support delivery teams in designing and implementing modern GECX solutions for Accenture's clients.
You're comfortable working directly with clients, supporting senior architects, and contributing to end-to-end project execution.
Job Description:
Develop and implement Google GECX CCaaS that aligns with the company's architecture and business goals. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our GECX CCaaS solutions.
The work:
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's what you need:
Bonus points if you have:
Google GECX Contact Center as a Service Specialist • Saint Petersburg, FL, United States
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