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OC Optometry Group
ENTRY LEVEL - Optometric AssistantOC Optometry Group • Newport Beach, CA, US
ENTRY LEVEL - Optometric Assistant

ENTRY LEVEL - Optometric Assistant

OC Optometry Group • Newport Beach, CA, US
7 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Our optometry office is looking for an upbeat, compassionate person with a strong customer-service mindset. You should truly enjoy working with people and bring positive, enthusiastic energy to the office. No eye-care experience? No problem—we will teach you the clinical skills. What matters most is your ability and desire to make patients feel less like they are visiting a doctor’s office and more like they are enjoying Disneyland-level service or staying at a five-star hotel.

OUR CORE VALUES: HAPPI Our team is guided by our HAPPI core values. We are looking for someone who reflects these values in daily interactions with patients and team members.
  • Helpful: Be a respectful, positive, and supportive team player.
  • Accountable: Do what you say you will do and follow through on responsibilities.
  • Patient-Centric: Prioritize patient needs and help create an excellent patient experience.
  • Perseverance: Show grit, stay solution-focused, and work through challenges with a positive attitude.
  • Integrity: Do the right thing, even when no one is watching.

Responsibilities

What you'll do:
  • Passionate about giving an engaging, enthusiastic and memorable experience for everyone who walks through the door from start to finish.
  • Make patients feel as guests into our home
  • Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
  • Verify that finished eyewear meets optical standards and patient’s requirements/requests
  • Answer phone calls and schedule appointments
  • Verify insurance coverage and eligibility, and inform patients of any co-payments or uninsured services.
  • Bill patients out for exam services, collected co-pays and deductibles.

Required Skills

Who you are:
  • Great at communicating clearly and effectively- in person, on the phone, and online. People should love speaking to you over phone because you’re just so darn friendly.
  • Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player
  • Detail-oriented to the point of neuroticism
  • Cool under pressure and capable of juggling a diverse set of responsibilities.
Other details:
  • Live at most 45 minutes from the office
Job Types: Full-time
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ENTRY LEVEL - Optometric Assistant • Newport Beach, CA, US

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