Talent.com
State of Oklahoma
Development Operations & Database ManagerState of Oklahoma • Oklahoma City, OK, United States
Development Operations & Database Manager

Development Operations & Database Manager

State of Oklahoma • Oklahoma City, OK, United States
3 days ago
Job type
  • Full-time
Job description

Development Operations & Database Manager

The Oklahoma Educational Television Authority announces the opening of the full-time position titled Friends of OETA Development Operations & Database Manager located in Oklahoma City. The most qualified candidates will be contacted for an interview.

Responsibilities:

The Development Operations & Database Manager is the strategic backbone of OETA's fundraising infrastructure. This role is responsible for the absolute integrity, security, and utility of OETA's donor information systems. You will oversee all aspects of data architecture and management within our CRM, ensuring that fundraising efforts are powered by clean data, sophisticated segmentation, and seamless financial reconciliation.

As a supervisor, you will direct the Membership Coordinator, translating organizational goals into clear, repeatable operational workflows. This role ensures that from the moment a donor calls or clicks, their information is managed securely, reconciled perfectly, and handled with a "donor-first" mentality.

Duties:

  • Serve as the primary system administrator for the fundraising CRM (e.g., Allegiance), managing user permissions, configuration, global system updates, and overall database health.
  • Establish, document, and enforce standard operating procedures (SOPs) for data entry, gift processing, and campaign coding to be executed by the Membership Coordinator.
  • Execute advanced data hygiene processes, including global deduplications, address updates (NCOA tracking), and database audits to maximize direct mail efficiency.
  • Manage technical integrations and data pipelines between the CRM and external public media platforms (e.g., PBS Passport, digital giving portals, vehicle donation programs).

Reporting, Analytics & Financial Reconciliation:

  • Build and maintain custom reports, queries, and visual dashboards to track fundraising KPIs, donor retention metrics, and campaign ROI.
  • Partner with the Finance Department to perform monthly reconciliations, ensuring CRM gift batches perfectly match the state general ledger and accounting records.
  • Own the data mining, extraction, and segmentation of complex mailing lists and email files for renewal campaigns, direct mail appeals, and station initiatives.

Team Leadership & Operational Oversight:

  • Directly supervise, mentor, and evaluate the performance of the Friends of OETA Membership Coordinator.
  • Monitor daily workflow volumes (phone queues, data entry queues, gift backlogs) and coordinate staff schedules to ensure seamless coverage during peak membership drives.
  • Serve as the primary technical escalation point for complex donor accounting issues or historical giving discrepancies.

Preferred Qualifications:

  • Bachelor's degree preferred, or equivalent experience. 35 years of progressive experience in database administration, development operations, or CRM management, ideally within a public broadcasting (PBS/NPR) or non-profit environment.
  • Advanced proficiency in specialized fundraising CRM software (Allegiance, Blackbaud, Salesforce, or equivalent) and advanced Microsoft Excel skills (vlookups, pivot tables, data hygiene formulas).
  • Strong understanding of non-profit accounting principles, gift-splitting, and audit-ready reconciliation processes.
  • Proven ability to manage or mentor staff; comfortable establishing quality control standards and holding team members accountable to data protocols.

Successful candidates must have:

  • Ability to pass a background check.
  • Lift up to 50 lbs. and possess a valid Oklahoma driver's license.

OETA IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Create a job alert for this search

Development Operations & Database Manager • Oklahoma City, OK, United States

Similar jobs

Medical Billing and Coding - Entry Level Training Program

Dreambound Inc.Blanchard, Oklahoma, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Store Manager

Palm Beach TanYukon, OK, United States
Full-time +1

We are looking for upbeat, personable, and sales driven individuals to accurately represent our brand, provide our clients with exceptional customer service, and cultivate long-term customer relati... Show more

 • Promoted

District Sales Manager - Spirit

Spencer'sYukon, OK, United States
Temporary

Spirit Halloween District Sales Manager.Weekly rate ranges from $1,050 - $1,075 per week and is dependent upon qualifications and experience.Benefits include: Repeat DSM Bonus Program, DSM Seasonal... Show more

 • Promoted

Restaurant General Manager - Quick Service - Piedmont, OK

HHB Restaurant RecruitingPiedmont, OK, United States
Full-time

Restaurant General Manager Opportunity.Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant... Show more

 • Promoted

Branch Manager - CommData

GraybarOklahoma City, OK, United States
Full-time

As a Branch Manager CommData, you will develop and implement business plans that allow the Company to achieve its financial and service goals, and manage all resources to achieve desired results w... Show more

 • Promoted

Manager

Boomarang Diners, Inc.; Boomarang Diner Franchising, LlcLindsay, OK, United States
Full-time

Purcell, OK 73080; Blanchard, OK 73010; Lindsay, OK 73052; Newcastle, OK 73065; Pauls Valley, OK 73075.Become a part of the Boomarang Diner family!.Reasons to join the Boomarang Diner family:.Be ap... Show more

 • Promoted

Assistant Store Manager

O'Reilly AutomotiveLindsay, OK, United States
Full-time

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations.This position will manage the store during the Store Manager's ... Show more

 • Promoted

Manager of Cloud Platform Operations

LovesOklahoma City, OK, United States
Full-time

Manager of Cloud Platform Operations.Location: Oklahoma City, OK, US, 73120.Role Summary: The Manager of Cloud Platform Operations leads a team of Cloud Platform Operations Engineers responsible fo... Show more

 • Promoted

Supervisor

Ace HardwareBlanchard, OK, United States
Full-time

The primary responsibility for all positions with Robbins Family Ace is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team.The Supervisor is responsibl... Show more

 • Promoted

Closing Manager

SonicYukon, OK, United States
Full-time

Assistant Manager Position At Sonic Drive-In.There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome peo... Show more

 • Promoted

Assistant Store Manager

Ace HardwareBlanchard, OK, United States
Full-time

Retail leadership experience may qualify you for this exciting opportunity.Our friendly atmosphere, competitive wages, and commitment to excellence make {{brand_name}} the place for a fulfilling ca... Show more

 • Promoted

Oracle Cloud EPM Implementation - Senior Manager

PwC (US)Oklahoma City, OK, United States
Full-time

Oracle Enterprise Performance Management Senior Manager.At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clien... Show more

 • Promoted

Service Center Manager

ValvolineYukon, OK, United States
Full-time +1

At Oklahoma Lube Associates, L.Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects our team members an... Show more

 • Promoted

Store Manager (P1-1363481-3)

Panda Restaurant GroupYukon, OK, United States
Full-time

Panda Express Store Manager Opportunity.Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committe... Show more

 • Promoted

Store Manager in Training

YeswayBlanchard, OK, United States
Full-time

ESSENTIAL FUNCTIONS: (other duties may be assigned).Assist the Store Manager with management responsibilities including training and development of employees and store responsibilities;.Scheduling ... Show more

 • Promoted

Shift Manager

Long John SilversYukon, OK, United States
Full-time

Shift Manager Opportunity At Long John Silver's.For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide.With nearly 50... Show more

 • Promoted

Development Operations & Database Manager

State of OklahomaOklahoma City, OK, United States
Full-time

Development Operations & Database Manager.The Oklahoma Educational Television Authority announces the opening of the full-time position titled Friends of OETA Development Operations & Database Mana... Show more

 • Promoted

Assistant Manager

SonicLindsay, OK, United States
Full-time

SONIC Drive-In Assistant Manager.As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality f... Show more

 • Promoted

Assistant Manager

Arby's - Flynn GroupYukon, OK, United States
Full-time +1

Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other... Show more

 • Promoted

Restaurant General Manager

Pizza HutBethany, OK, United States
Full-time

That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.If you're an experienced restaurant or ret... Show more