WOW is a dynamic and growing company doing business locally asAdvantage Trailer Rentals. About WOW: Warehouse On Wheelsis a place where team members want to come to work! Ourteam membersare supported by safe working conditions, servant leaders who CARE about their employees wellbeing, and market-based compensation and gain sharing. Ourteam membersand your future co-workers: do what needs done, not just what is asked of them, act with a sense of urgency and with a winning mindset, do what they say they are going to do when they say they are going to do it! What Youll Do: Collaborate with the General Manager to develop and maintain competitive customer pricing. Prepare accurate rental agreements and related documentation. Stay informed about competitors rates and rental practices to ensure market awareness. Respond promptly and professionally to customer inquiries, concerns, and service requests. Handle incoming calls and provide detailed information about our products and services. Work directly with customers to understand their trailer and container needs and recommend appropriate solutions. Build and maintain strong, long-term customer relationships. Conduct thorough pre-rental trailer inspections, documenting any defects or maintenance needs. Perform post-rental inspections to verify condition and identify any damage. Take photos and document damages as needed for customer billing purposes. What Were Looking For: Strong interpersonal, problem-solving, and follow-up skills. Enthusiasm for developing and maintaining customer relationships. Proficiency in Microsoft Word and Excel. Ability to adapt in a fast-paced, growing company environment. High attention to detail with strong organizational skills. Positive, can-do attitude and proactive mindset. Self-starter who can work independently while supporting a team. Clear and effective communicator. Qualifications to be successful: High School Diploma or equivalent required. One to three years experience with direct customer relations Must have a current drivers license. What WOW offers you: Insurance plans (eligibility after 30 days of employment): Health (2 plans to choose from) Dental (Basic and Enhanced plans available) Vision (Company paid) Life and Short-Term Disability Insurance Health Savings Account with generous employer contributions Financial Wellness Courses WEEKLY PAY 10 Paid Holidays PTO Plan Bonus potential (Monthly and Quarterly) 401k with company match (60-day contribution eligibility) If you are ready to be a part of our winning team, submit your resume!
Rental Coordinator • Montgomery, US
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