Inside Sales Representative – Fitness Education Certifications

Job Description:

• Make 120–200 outbound calls daily to prospective students from warm and cold lists
• Conduct high-energy phone consultations to identify goals, build rapport, and recommend training programs
• Manage the sales pipeline through a CRM using disciplined notes, tasks, and follow-ups
• Close sales in a short cycle of same day to 7 days using ethical persuasion and student-first judgment
• Consistently meet or exceed monthly enrollment and revenue targets
• Collaborate with peers and leaders to improve scripts, objection handling, and conversion rates
• Represent ISSA’s mission and brand with integrity and enthusiasm
• Guide prospective students to the right fitness education and certification programs

Requirements:

• 1+ years of phone-based inside sales experience in a quota-driven environment
• Demonstrated ability to sustain high activity levels of 120–200+ dials per day
• Experience with short-cycle or one-call closes (same day to 7 days)
• Comfort working shift-based schedules in a fully remote setup
• Strong verbal communication, active listening, and empathy
• Track record of hitting or exceeding individual sales targets
• Familiarity with CRMs such as Salesforce, HubSpot, or similar
• Ability to identify opportunities to leverage AI tools for efficiency and innovation
• Experience in B2C or consumer-style B2B sales environments preferred
• Prior success with outbound sales or lead follow-up campaigns preferred
• Interest in the fitness, health, or education industries preferred
• Prior ISSA certification or wellness industry exposure preferred
• Advanced CRM hygiene and data management habits preferred
• Must reside in an ISSA-eligible state: AZ, FL, GA, ID, IL, IN, NC, NV, SC, TN, TX, UT, VA, WI

Benefits:

• Free enrollment in the Certified Personal Trainer (CPT) course starting on Day 1
• Uncapped commission structure
• Free ISSA courses and certifications
• Exclusive discounts on leading fitness industry products
• Free enrollment in courses for up to 5 friends/family members each year
• Health and wellness reimbursement up to $50/month ($600/year)
• 3 weeks of PTO annually, increasing up to 6 weeks
• 9 paid national holidays plus 1 floating holiday
• Up to 12 weeks of paid parental leave for eligible employees giving birth
• Up to 6 weeks of paid bonding leave for other parents, including partners and adoptive/foster parents
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Monthly virtual team activities, town halls, brown bag lunches, and special events
• Tools, equipment, and systems provided
• Monthly work-from-home allowance
• 100% remote work
• 401(k) company match
• 100% company-paid life/AD&D insurance
• Short-term disability insurance
• Employee assistance program covering legal, financial, and mental health concerns