3 East Certified Nursing Assistant BWFH

Unit Secretary

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care. Performs the following duties to support unit operations and coordination of resources including but not limited to, answering unit phones, collaborating with health care team members and other departments, scheduling patient tests and appointments, maintaining all medical records, initiating and tracking unit requests, coordinating discharges, transfers, and admissions proactively to assure efficient operation and management of resources on the unit. Demonstrate the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit. Responsible for receiving visitors and responding to needs of patients and family members. Does this position require Patient Care? No

Essential Functions

Provision of a Safe Environment- Assists in maintaining a safe environment and intervenes appropriately.

Service- Ensures patient and family member's needs and expectations are met in a timely and caring manner.

Organizational Ethics- Maintains and promotes the mission and values of the organization.

Management of Resources/supplies and unit based needs- Orders, expedites and distributes unit, clerical and patient care supplies as directed by the Nursing Director to assure par levels required of efficient operations.

Management of Information- Answers, coordinates and manages all phone calls to the unit in consultation with the charge nurse.

Collaborative Interdisciplinary Care- Interacts with all members of health care team to provide interdisciplinary patient family centered care.

Patient/Family Education- Receives and orients visitors to unit/department in a professional manner, projecting a positive public image with use of the C.A.R.E. standards.

Competency- Maintains compliance with hospital, unit secretary specific competencies.

Quality Improvement- Understands unit specific quality indicators.

Patient Care- Responds to patient and family care by answering patient call lights and telephone in a timely manner.

Grade 130

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required and HeartSaver CPR AED - American Heart Association (AHA) required

Experience

Knowledge, Skills and Abilities
- Certified Nursing Assistant or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation.

Additional Job Details (if applicable)

24 Hour Rotating. (2) 12-Hour Shifts. Every Other Weekend and Holiday Rotation.

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$18.56 - $27.58/Hourly

Grade

SF1130

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.