Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Concord 1441 has 218 units and is located in Concord, CA. The schedule is Tuesday through Saturday from 9am to 6pm. The target pay is $22.59 per hour plus leasing commission.
As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on-site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community.
You are an enthusiastic and personable individual who enjoys building and maintaining relationships. A passionate team player who sees excellent customer service as essential to relationships. A true driver of sales possessing a competitive streak and an ability to close the deal. A diligent, determined, and punctual associate looking to grow their career in property management.
Key responsibilities include warmly greeting prospects, determining their needs, and professionally presenting the community and amenities. Handling incoming inquiries via phone, email, and text, providing efficient customer service. Conducting community tours and assisting with lease applications and verifications. Researching competitive properties and suggesting innovative marketing ideas. Building and maintaining relationships with residents through various activities and communications. Organizing and participating in resident functions and addressing resident concerns. Ensuring office and community areas are in pristine condition and assisting with move-in processes. Facilitating move-in orientations and providing exceptional hospitality. Serving as a liaison between residents, service team members, and management. Promoting community amenities and services, and managing resident inquiries. Completing lease and renewal paperwork efficiently. Updating and maintaining activity reports and resident records. Adhering to fair housing laws and company policies. Participating in training and ensuring compliance with company standards.
Requirements include experience in property management or sales preferred, a valid driver's license for operating community vehicles and/or golf carts, and strong customer service experience.
At Prime Residential, we believe our people are our greatest investment. We're proud to provide benefits that support your health and growth, including comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering. Paid Parental Leave. 401(k) retirement plan including a Roth option and a company matching contribution for eligible participants to help you build long-term financial security. Tuition reimbursement to support your continuous learning and career development. Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.
If you are a dedicated professional with a passion for excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Leasing & Experience Consultant • Concord, CA, United States
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