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Enterprise Process StrategistGateway Recruiting • Houston, TX, United States
Enterprise Process Strategist

Enterprise Process Strategist

Gateway Recruiting • Houston, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Job Description:

The Enterprise Process Strategist plays a pivotal role in shaping how the company operates and grows. This senior-level position is responsible for analyzing, designing, and optimizing end-of-end business processes across the enterprise. The ideal candidate will combine deep analytical expertise with a bold, innovative mindset; reimagining how work gets done to drive efficiency, scalability, and customer value.

Job Responsibilities:

  • Work closely with department heads, process owners, and frontline team members to deeply understand how work is executed and where innovation can make the biggest impact.
  • Map and document all core business processes across departments to establish a comprehensive understanding of current-state operations.
  • Identify inefficiencies, redundancies, and gaps, and recommend redesigns that deliver measurable performance improvements.
  • Lead cross-functional initiatives to implement improvements and foster a culture of continuous innovation and accountability.
  • Serve as an internal consultant and subject matter expert for Lean Six Sigma and process excellence methodologies.
  • Partner with technology, data, and operations teams to explore automation and digital solutions that enable process transformation.
  • Engage regularly with department leaders, process owners, and frontline team members to understand current workflows and pain points.
  • Conduct process analyses using data, observation, and interviews to identify inefficiencies and improvement opportunities.
  • Develop clear documentation, process maps, and visual models to communicate findings and recommendations.
  • Prepare and deliver concise executive summaries and presentations that translate operational insights into strategic actions.
  • Coordinate cross-functional project activities, monitor progress, and ensure timely completion of deliverables.
  • Partner with technology, data, and operations teams to evaluate tools and systems that support automation and efficiency.
  • Maintain visibility into active initiatives, track performance metrics, and provide regular updates to leadership.

Qualifications:

  • Bachelor’s or Master’s degree in Business, Operations, or a related field is highly preferred.
  • Lean Six Sigma Black Belt certification required.
  • 5+ years of experience in process improvement, business process management, or operational strategy.
  • Proven success leading large-scale, cross-functional initiatives without direct authority.
  • Strong proficiency in process mapping, data analysis, and performance measurement tools.
  • Demonstrated ability to synthesize complex information and present it to both operational and executive audiences.
  • Experience in residential construction or home services is helpful but not required.
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Enterprise Process Strategist • Houston, TX, United States

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