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Impactia Corp
Entry-Level Customer Service AssistantImpactia Corp • Austin, Estados Unidos
Entry-Level Customer Service Assistant

Entry-Level Customer Service Assistant

Impactia Corp • Austin, Estados Unidos
11 days ago
Job type
  • Full-time
  • Quick Apply
Job description

About Impactia Corp

Impactia Corp is a growing marketing and brand strategy firm dedicated to helping businesses connect with their audiences through innovative campaigns, exceptional customer experiences, and strategic communication solutions.


Position Overview

Impactia Corp is seeking a friendly and motivated Entry-Level Customer Service Assistant to support customer interactions and assist with daily client service operations. This role is ideal for individuals looking to begin a career in customer service, client relations, or business support.


Key Responsibilities

  • Assist customers with inquiries and service-related questions
  • Provide accurate information regarding company services and promotions
  • Handle customer concerns professionally and escalate issues when appropriate
  • Maintain records of customer interactions and service requests
  • Support client service and administrative teams with daily tasks
  • Follow up with customers to ensure satisfaction and resolution of concerns

REQUISITOS MÍNIMOS

Qualifications

  • High school diploma or equivalent required
  • Previous customer service experience is a plus but not required
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Basic computer proficiency, including Microsoft Office
  • Positive attitude and willingness to learn

Full Benefits Package

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off (PTO) and Paid Holidays
  • Paid Training Program
  • Professional Development Opportunities
  • Career Advancement Pathways
  • Employee Wellness Program
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Entry-Level Customer Service Assistant • Austin, Estados Unidos

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