Permit Specialist

Reports To: Permitting Manager
Travel Potential: 0–10%
Compensation: $28 - $48 Hourly

Company Profile:

Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live.

With employees across the United States and India, the work we do enables essential infrastructure for the future of communications.

Build a Career. Build What Matters.

Job Summary:

As the Permit Specialist I, II, III, you will ultimately be responsible for identifying permitting requirements, securing permits, and tracking permit approvals to support telecommunications construction and engineering projects. You will coordinate with internal teams, permitting agencies, and customers to ensure permit applications are accurate, complete, and processed in a timely manner. As the Permit Specialist, your customers are permitting agencies, municipalities, telecommunications clients, project teams, and internal stakeholders, and you will make meaningful contributions to the company's success through permit compliance, effective communication, and timely project support.

Key Responsibilities (Including, but not limited to):

• Work with Project Coordinators to ensure the accuracy and completeness of permit applications
• Research and document permit requirements for municipalities, agencies, and customers within assigned territories
• Secure permits on schedule, track permit status, and resolve issues preventing permit approval
• Develop and maintain a strong understanding of permitting processes and workflows to support project timelines
• Serve as a Subject Matter Expert (SME) regarding permit requirements for both internal teams and external customers
• Work with Permit Coordinators to ensure permit progress is tracked and permit information is updated within company systems
• Establish and maintain positive working relationships with permitting agencies and municipal representatives
• Conduct face-to-face meetings with permitting entities when required
• Communicate permit requirements, status updates, and potential delays to project stakeholders
• Additional responsibilities within functional scope based on business needs

Required Qualifications:

Education, Licensing, and Certifications

• High school diploma or GED equivalent required
• Valid driver's license preferred

Experience

• 2–5 years of permitting experience within a wireline, wireless, telecommunications engineering, or construction environment
• Experience working with permitting agencies, municipalities, or utility authorities
• Experience supporting telecommunications construction or engineering projects preferred

Skills and Abilities

• Intermediate to advanced proficiency in Microsoft Office applications
• Working knowledge of Microsoft Excel, AutoCAD, Adobe Acrobat Pro, and PDF editing software
• Ability to quickly learn new systems, software applications, and databases
• Strong verbal and written communication skills
• Excellent customer service and relationship-building abilities
• Strong organizational skills with exceptional attention to detail
• Superior time management skills and ability to manage multiple priorities
• Ability to work independently and within a fast-paced team environment
• Critical thinking and problem-solving skills with the ability to assess issues and provide solutions
• Ability to adapt to changing priorities, schedules, and workflows
• Ability to maintain professionalism when working with clients, agencies, and internal stakeholders
• Dedication to delivering exceptional customer service and a "White Glove Service" experience

Preferred Qualifications:

• Experience supporting telecommunications permitting programs
• Experience working directly with municipalities, utility agencies, and regulatory entities
• Knowledge of telecommunications engineering and construction processes
• Experience with permit tracking systems and databases

Physical Requirements:

• Ability to sit for extended periods of time
• Ability to work on a computer and view computer screens for extended periods
• Ability to communicate effectively by phone, video conference, and in person
• Ability to travel locally as business needs require
• Ability to attend meetings with permitting agencies and customers as required

Congruex Culture & Benefits:

Congruex's culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust. These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment:

• Medical, Dental & Vision benefits with 70% paid by the company
• 401(k) with company match up to 4% and immediate vesting
• Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
• 10 company paid holidays (9 standard and 1 floating)
• Company Paid Short-Term and Long-Term Disability coverage
• Company Paid Maternity & Parental Leave options
• Company Paid Basic Life Insurance (with employee paid voluntary options)
• Annual Safety Boot Program of up to $150 per eligible field employee per year
• Safety Points Program for eligible field employees redeemable in the company store
• Free wellness benefits like counseling, financial planning, and more

Additional Employment Information:

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Conditions to hiring may include but are not necessarily limited to background checks and drug testing.