Property Maintenance Supervisor

Property Maintenance Supervisor

Position Overview

The Property Maintenance Supervisor is a regional leadership role responsible for overseeing maintenance operations, technician performance, vendor execution, and facility condition across multiple school locations within an assigned region. Reporting to the Director of Facilities East, this role ensures high‑quality maintenance outcomes, operational continuity, and adherence to company standards through proactive supervision, quality checks, and consistent CMMS accountability.

Professional Characteristics

• Strong independent decision‑making and ability to manage a regional workload.
• High attention to detail, follow‑through, and quality of work.
• Professional, reliable, and solutions‑oriented in all interactions.
• Clear communicator with strong customer‑service focus.
• Committed to continuous learning and operational excellence.
• Receptive to feedback and adaptable to evolving business needs
• Upholds company values, safety standards, and operational expectations.

Primary Responsibilities (Approx. 75%)

Regional Maintenance Oversight

• Review, triage, and assign work orders through the CMMS platform, ensuring timely response based on urgency and safety.
• Monitor technician schedules, workload distribution, and daily routing to ensure efficient time management and productivity.
• Conduct routine quality checks on technician work and vendor‑completed services.
• Maintain CMMS accuracy, ensuring documentation, timelines, and updates meet accountability standards.

Facility Condition & Safety

• Conduct site assessments to evaluate building systems, safety risks, and maintenance needs.
• Ensure all locations meet company health, safety, and regulatory requirements.
• Support emergency response needs, including alarms, system failures, and urgent repairs.

Technical & Hands‑On Support

• Perform minor repairs as needed (e.g., locks, windows, fixtures, basic electrical, plumbing, carpentry).
• Troubleshoot issues and coordinate with internal teams or external vendors to drive timely resolution.
• Support general upkeep tasks as required.

Vendor & Contractor Management

• Oversee vendor performance, ensuring timely service, quality workmanship, and adherence to scope.
• Support competitive bidding efforts, vendor qualification, and cost‑effective service delivery.
• Coordinate with HVAC, fire/life safety, landscaping, pest control, cleaning, utilities, and other contracted partners.

CAPEX & Project Support

• Assist with CAPEX project execution, including site assessments, data collection, scheduling, and on‑site coordination.
• Support project managers with punch lists, contractor oversight, and progress tracking.
• Provide field‑level visibility into project risks, delays, and operational impacts.

Additional Responsibilities (Approx. 25%)

Technician Supervision & Coaching

• Directly supervise maintenance technicians, providing coaching, performance feedback, and workload guidance.
• Review monthly building inspection reports and ensure corrective actions are completed.
• Promote a culture of accountability, safety, and continuous improvement.

Operational & Administrative Support

• Conduct quarterly or semi‑annual site visits to complete full facility assessments.
• Manage purchasing needs that fall outside standard procurement channels.
• Route billing, invoicing, and payment inquiries to appropriate teams.
• Assist with reconciliation of corporate card purchases.
• Support new school openings, acquisitions, remodels, and operational realignments.
• Maintain required documentation for fleet, licensing, and regulatory compliance.
• Upload and manage data across platforms such as NetSuite, SharePoint, and vendor dashboards.

Education & Experience Requirements

• High school diploma or equivalent required.
• Technical certifications (HVAC, building maintenance, electrical, plumbing, or related fields) preferred.
• CMRP certification preferred.
• Experience supervising technicians or leading maintenance operations strongly preferred.
• Familiarity with CMMS platforms and digital workflow systems required.

Physical Requirements

• Ability to travel within assigned region to conduct inspections and support field operations.
• Ability to perform hands‑on maintenance tasks requiring physical strength, dexterity, and mobility.
• Ability to work at a desk for extended periods when performing administrative duties.
• Ability to tolerate varying temperatures, outdoor conditions, and exposure to standard maintenance materials.