Job Description:-
| Required/ Ideal | Skills | Candidate Skills Response |
| Required | Do you live within commutable distance from Anaheim AL |
|
| Required | Are you willing/able to work onsite daily? |
|
| Required | L1 or L1.5 technical skills able to support IT technical support and related hardware and software installations, upgrades, troubleshooting and resolution. |
|
| Required | Strong with IT desktop support, proficient using IT systems and technology tools. Hands on with (re)imaging computers (Windows 10/11), computer/mobile deployments and IMAC's experience. |
|
| Required | Able to follow establish processes, procedures and documentation that is compliant with internal and customer procedures and work in an organized manner |
|
| Required | Manages and escalates issues appropriately to meet customer expectations. |
|
| Required | Provides consistent, high-quality customer service to internal and external stakeholders, adapts quickly to changing environments. |
|
| Required | Clear spoken and written English skills. |
|
| Required | Ensures health and safety practices and capable of performing physical tasks such as lifting up to 50 pounds and moving throughout the workday. |
|
| Ideal | Best Buy Geek Squad type experience. |
|
| Ideal | Asset Management, AV/ Conference room, Printers, Mobility OS |
|
Customer Engineer • Anaheim, CA, United States
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