We're looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
Serve as the senior executive point of contact for a portfolio of key strategic customers, owning the end-to-end customer relationship and ensuring a customer-first operating model across the business.
Lead and develop a high-performing team of Program Managers responsible for daily execution, customer communication, and order delivery for assigned customer programs.
Own overall customer satisfaction, delivery performance, and relationship health for assigned accounts, proactively identifying risks and driving resolution before issues impact the customer.
Provide strategic program leadership across the customer lifecyclefrom opportunity intake and quoting through execution, delivery, and change management.
Partner closely with Sales, Engineering, Operations, Supply Chain, and Logistics to ensure customer requirements are translated into clear internal priorities and executable plans.
Establish and lead a disciplined customer operating cadence, including executive-level customer reviews, program health reviews, and managing blocking issues.
Ensure consistent, timely, and professional customer communication across all touchpoints, setting expectations and reinforcing accountability internally and externally.
Oversee order management and execution for strategic customers, ensuring on-time, in-full delivery and adherence to customer quality, cost, and specification requirements.
Provide leadership and governance for pricing, scope changes, and cost impacts, partnering with Account Managers and internal teams to align customer expectations with business outcomes.
Represent the voice of the customer within the organization, advocating for customer needs while balancing operational capabilities and business priorities.
Drive continuous improvement in customer experience, program execution, and team performance, demonstrating data, metrics, and feedback.
Develop talent and succession within the Program Management team through mentoring, performance management, and capability building.
A bachelor's degree is preferred.
Ideally 8+ years of experience in program management, customer operations, or production-focused environments, with direct customer accountability.
Validated experience leading and developing teams, ideally within a customer-facing, cross-functional organization.
Demonstrated success owning strategic customer relationships and leading complex programs with high visibility and impact.
Strong business insight with working knowledge of manufacturing operations, planning, scheduling, supply chain, costing, and logistics.
Ability to operate credibly at the executive level with customers and internal leadership.
Track record of getting results through cross-functional influence.
Data-driven approach with experience using metrics to manage performance, identify risk, and drive improvement.
Comfort operating in a fast-paced, high-growth environment while maintaining strong rigor and structure.
Ability to work hybrid from our Anoka or Blaine, MN locations, and travel up to 25% of the time if needed.
Director of Program Management Data Center Solutions (Hyperscalers) • Minneapolis, MN, United States
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect... Show more
About the RoleMendota Health is seeking an experienced, mission-driven Director of Clinical Services to support our mobile wound care teams.Reporting directly to the Vice President of Operations, t... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Job DescriptionThe salary for this position starts at $46,547.We take into consideration an individual's background and experience in determining salary; therefore, base pay offered may vary consid... Show more
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performanc... Show more
Pediatric Clinic Director & Investing Partner.As a Clinic Director and Investing Partner at Ivy, you'll oversee all clinic operations, support clinical and non-clinical team members, and care for p... Show more
Director, Enterprise Project Management Office (EPMO).Medica's Senior Director, Enterprise Project Management Office (EPMO) will lead the establishment and operation of the Medica Transformation Te... Show more
Program Director for LifeWise Academy.As program director, you'll help lead and grow your community's LifeWise program by:.Building Community Relationships.Develop positive partnerships with school... Show more
Director of Institutional Sales & Relationship Management.PFM Asset Management (PFMAM), a division of U.Bancorp Asset Management (USBAM), is seeking a Director of Institutional Sales & Relationship... Show more
Associate Director Of Enterprise Facilities.Headquartered in Lakeville, Minn.Post Consumer Brands, a business unit of Post Holdings, Inc.The company's portfolio includes beloved brands such as Hone... Show more
Seeking a Sales Director for our assisted living and memory care community.In this coveted role, the Sales Director will plan and oversee residency sales of the New Perspective community which incl... Show more
H 2 O is a smart water treatment solutions company.We simplify water treatment by integrating state-of-the-art technologies to solve water challenges with our team of trusted experts.Our mission is... Show more
Join us as an influential leader in quality management, overseeing critical operations across multiple sites in Minnesota.As the Associate Director of Quality, you will guide and inspire a team of ... Show more
General Manager - 6014 167th Ave NW.Ramsey, Minnesota, North Star Pizza Company, Inc.Pay Range: $50K-80K including salary and bonus potential.General Job Duties For All Store Team Members.Stock ing... Show more
Senior Director Of Engineering.We are seeking an experienced Senior Director of Engineering to join our team.This role involves active leadership in the concept and architecture development, design... Show more
Director Of Institutional Sales & Relationship Management.PFM Asset Management (PFMAM), a division of U.Bancorp Asset Management (USBAM), is seeking a Director of Institutional Sales & Relationship... Show more
The Salvation Army of the Twin Cities is dedicated to "Doing the Most Good" by providing holistic, person-centered services that empower individuals and families.Core programs include case manageme... Show more
The Director is responsible for growing the ministry by praying, staffing, and funding the area through the Advancement Lanes: Ministry, Board, Donor, Talent and International.The Director works in... Show more
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect... Show more
Inbound Operations Team Leader.Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience, and certificati... Show more
