The Power Systems Service Supervisor is responsible for serving as team leader and tracking efficiency for 5-15 EPG technicians, while ensuring that customer needs are met at the highest level. This Supervisor position will be responsible for managing all Power Systems technicians. This position is a dynamic position and will require someone who is knowledgeable and or willing to learn about the Marine, EPG, and Truck Service business. The Service Supervisor will support the Service Dispatcher and/or Service Advisor in their daily tasks including handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, dispatching Field Service Technicians, assigning jobs to Shop Technicians, training/mentoring less experienced Technicians, and other duties not specified.
Essential Responsibilities & Expectations:
Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.
Qualifications:
Education:
High school diploma or the equivalent required.
Experience:
Skills and Competencies:
Job Training:
Safety Summary:
Working Conditions:
Physical Requirements:
Job Hazards:
Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.
Supervisor II - EPG • Montgomery, AL, United States
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