Billing Analyst

Billing Analyst

The Billing Analyst is responsible for ensuring the accuracy and integrity of customer invoicing and billing transactions. This role manages billing adjustments, credit and rebill activities, pricing corrections, tax updates, purchase order modifications, and other invoice-related discrepancies. The Billing Analyst works closely with Sales, Tax, Customer Accounts, and Finance to resolve billing issues, maintain compliance with company policies, and support timely revenue recognition and cash collection. This is an on-site position, based out of our Fort Lauderdale, FL Headquarters. The work hours are Monday - Friday, 8:30a - 5:30p Eastern. Our benefit offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.

Key Responsibilities

• Review, analyze, and process billing transactions to ensure invoice accuracy.
• Execute credit and rebill transactions resulting from pricing discrepancies, tax adjustments, PO changes, order modifications, customer requests, and system errors.
• Validate customer invoices against sales orders, contracts, pricing agreements, and purchase orders.
• Investigate and resolve billing disputes and invoice discrepancies in a timely manner.
• Process billing corrections while ensuring compliance with company policies and internal controls.
• Collaborate with Sales, Tax, Customer Accounts, and Finance to resolve order and billing issues.
• Support month-end and quarter-end close activities by ensuring billing adjustments are completed accurately and on time.
• Monitor billing queues and prioritize urgent customer requests to minimize delays in collections and revenue recognition.
• Assist with customer account reconciliations related to invoicing and billing transactions.
• Analyze trends in billing adjustments, credits, and rebills to identify root causes and process improvement opportunities.
• Prepare and maintain reports related to billing accuracy, adjustment volumes, dispute resolution, and aging impacts.
• Provide recommendations to reduce recurring billing adjustments and improve operational efficiency.
• Ensure billing activities comply with company policies, contractual obligations, tax regulations, and accounting standards.
• Maintain accurate documentation and audit trails for billing adjustments and approvals.
• Support internal and external audits by providing required billing documentation and analysis.
• Identify risks and recommend control improvements within billing processes.

Qualifications Required:

• 25 years of experience in Billing, Accounts Receivable, Order-to-Cash (O2C), Revenue Operations, or related finance functions.
• Experience processing credit and rebill transactions preferred.
• Experience working with ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar.
• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

Key Competencies

• Strong understanding of billing, invoicing, and accounts receivable processes.
• Knowledge of pricing structures, sales orders, tax implications, and purchase order requirements.
• Advanced analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Excel and reporting tools.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent communication and customer service skills.

About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech

• Influence the future of a rapidly evolving enterprise technology leader.
• Collaborate with industry giants and public sector innovators to co-create impactful solutions.
• Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.