Field Application Engineer I

As a Field Application Engineer I (FAE I) at LMI Technologies, you will be a crucial technical expert and customer advocate in the factory automation and machine vision space.

Based out of our Royal Oak location, you will champion our cutting-edge sensor products, ensuring seamless integration and exceeding customer expectations .

This role demands a dynamic individual with a strong engineering background , exceptional communication skills, and a genuine passion for solving technical challenges .

At LMI, we take pride in delivering market-leading product support, and you will be the face of that commitment.

Sample Testing & Feasibility:

• Generate technical sample test reports based on critical evaluation of customer parts using LMI’s line of sensors.

Lab Validation & R&D Support:

• Reproduce and validate customer issues in the lab environment to provide structured technical feedback to R&D and engineering teams.

Demos & Customer Training:

• Provide technical product demonstrations and hands-on training to existing and prospective customers on LMI’s premises or at customer sites.

Technical Content Creation:

• Support technical marketing and sales initiatives by authoring knowledge base articles, application notes, and generating video content.

Software & Hardware Customization:

• Create software scripts/tools for testing, evaluation, and demonstration purposes, and assist in assembling hardware setups needed by the sales team.

Tradeshow Demos:

• Develop creative and engaging product demonstration setups for industry tradeshows and customer workshops.

Product Mastery:

• Continuous learning to become proficient in the operation, characteristics, and performance of all LMI sensor products and integrated industrial automation environments.

Customer Voice:

• Continually gather and communicate feedback on how LMI’s products and services can be enhanced to elevate the overall customer experience.
• Education and Qualifications Bachelor of Science in Computer Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, Mechatronics, or equivalent from an accredited university. 2-4 years of experience in the high-technology, factory automation, robotics, or machine vision industry (relevant co-op, internship, or university project experience is highly valued).
• Minimum 1 year of customer service, technical support, or client-facing project experience.

Technical Aptitude:

• Software: Exposure to Python, C#, C++, Visual Studio, LabVIEW, or PLC programming.

Mechanical:

• Experience with Autodesk Fusion or equivalent CAD design software.

Electronics:

• Knowledge of basic electrical design, wiring, component setup, and basic troubleshooting.

Mobility:

• A valid passport and willingness/ability to travel domestically and occasionally internationally as needed (approx. 20–30% travel).

Soft Skills:

• Solid interpersonal, verbal, and written communication skills.
• Self-motivated with a positive attitude and a results-oriented approach to problem-solving.
• Demonstrated ability to work independently as well as collaborate within cross-functional team environments.

Perks and Benefits Location:

• Fully on-site at our technology hub in Royal Oak.

Compensation:

• We offer competitive salary + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).

Health Benefits:

• Your health and wellness are vital to the success of LMI Technologies, and our benefit plans provide an important foundation of stability to you and your family.
• We are proud to provide the following benefits to our employees.

Growth & Development:

• An annual Education Support Program for training and professional growth, plus annual performance reviews.
• Team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
• Please note that financial relocation assistance and immigration sponsorship are not available for this position.
• We are recognized as a “Great Place to Work” for 10 consecutive years!
• Our Recruitment Process While we appreciate your interest in LMI Technologies very much, we may only be able to respond to candidates selected for further consideration.
• We believe in a transparent and collaborative hiring journey.
• Our goal is to ensure you are as excited about us as we are about you.

Below is the typical path (can vary by position):

• Talent Discovery (Human Resources) : An initial screening call focused on your professional background, language and communication proficiency, and cultural alignment with the team as well as overview of role and company.
• Technical Assessment (if required).

Role Fit (Hiring Manager):

• A deep dive into your experience, knowledge and skills as well as sharing of role expectations and team initiatives: 1st Round: General background and foundational knowledge in areas such as mathematics, image processing, and programming. 2nd Round: Problem solving skills and ability to apply knowledge to practical challenges.

Cultural & Peer Alignment (Hiring Team & Stakeholders):

• A collaborative session with prospective colleagues and cross-functional partners to explore technical synergy, shared experiences, and the professional landscape at LMI Technologies. #LMISJ We assure you, once you complete your application, your information is safe with us.

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