Program Specialist

Job Title

Program Specialist/PD1644564

Job Description

The incumbent represents the cemetery and the entire NCA at committal services at the Riverside National Cemetery, and at outreach events; answering questions and providing information to Veterans regarding memorial benefits. The representative is also versed in providing information to eligible family members of Veterans regarding any memorial benefits they may be eligible to receive. The incumbent of this position performs a wide variety of administrative duties in support of cemetery operations. The specific focus is on working together with the General Foreman, Interments Foreman, Grounds Foreman, Administrative Officer and/or Cemetery Administrator. Assists with problems that may arise such as: Congressional or other inquiries on eligibility for burial; continuation of reserved gravesites determination of legality and eligibility of widows, widowers and children of eligible service persons and decedents interred in the cemetery; remarried spouse interment with their first spouse, family members requesting burial with parents, children and siblings; and discrepancies in name, service number, dates of service, rank organization, etc. Serves as Program Specialist responsible for the verification of eligibility, scheduling of interments/inurnments, conducting the interment/inurnment services, and ordering government headstones. Verifies eligibility of veterans and family members in accordance with Title 32 Code of Federal Regulations part 553. Performs public outreach as needed.

Work Schedule

Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: Not Available Remote/Virtual: This is not a virtual or remote position.

Position Details

The full performance level of this position is GS - 09. Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required