Come be a Difference Maker with us. We are searching for an experienced leader for the role of Senior Director of Member Engagement & Financial Wellness, who will help drive CommonWealth Central Credit Union's dedication to its membership while improving their financial well-being. You will serve as a strong steward of our brand and take responsibility for CommonWealth's member experience across all channels, while being a key influencer of performance.
As our Senior Director of Member Engagement and Financial Wellness, your major responsibilities will include:
Our ideal candidate will possess a minimum of 10 years of similar or related experience working for a credit union or bank with a minimum of 5 years leading multiple retail teams. Proven track record of managing the member experience across all touchpoints utilizing best practices and innovative solutions. Our preferred candidate will have a bachelor's degree in a related field. Advanced degree a plus.
Benefits include:
Compensation $135k - $155k
CommonWealth is an Equal Opportunity Employer
Senior Director of Customer Experience • San Jose, CA, United States
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