Associate Director of Admissions

Associate Director Of Admissions

The Associate Director of Admissions serves as a key leadership role within Molloy University's Office of Admissions, with primary responsibility for undergraduate first-year and transfer student recruitment and enrollment communications strategy. This individual leads the design and execution of multi-channel, Slate-driven communication plans that leverage email, text, phone, print, and AI-assisted recruitment tools to engage prospective students at every stage of the enrollment funnel. The Associate Director serves as the team's lead communications architect, supervising and mentoring admissions staff while fostering a collaborative, growth-oriented culture. This position requires a confident and creative enrollment professional who combines data-informed decision-making with a passion for building authentic relationships with students, families, and school counselors.

Enrollment Communications Strategy & Execution Lead the design, development, and execution of Molloy's multi-channel admissions communication plan using Slate CRM. This includes building and managing email campaigns, text message workflows, AI recruiter interactions, phone outreach, and print communications targeted at prospective students across all stages of the enrollment funnel. Serve as the office's primary expert in Slate communication tools, ensuring communications are timely, personalized, and aligned with enrollment goals.

Application Review & Admissions Counseling Evaluate and process first-year undergraduate applications. Serve as a senior resource for application processing questions from admissions counselors and the operations team. Counsel prospective students and families through in-person appointments, phone calls, and email with a focus on yield conversion.

Team Leadership, Training & Development Supervise, mentor, and develop the admissions team, including counselors, assistant directors, and operations staff. Lead onboarding and implement a comprehensive training program that builds team capacity in Slate communications, AI recruiter tools, recruitment best practices, and customer service. Foster a culture of collaboration, accountability, and professional growth.

Undergraduate Recruitment & Travel Attend and represent Molloy at undergraduate recruitment events, on-site evaluation days, high school visits, and college fairs during the fall and spring travel seasons. Conduct information sessions and build relationships with secondary school counselors. Travel is required.

On-Campus Enrollment Events + Academic Liaison Plan and execute high-quality on-campus recruitment events including Open Houses, Accepted Students Days, Counselor Breakfasts, and campus visit experiences. Provide oversight for the campus tour coordinator and ensure all events reflect Molloy's brand and enrollment priorities. Serve as the direct liaison for at least one of Molloy's academic schools, maintaining up-to-date knowledge of programs and communicating relevant updates to the team and prospective students. Uphold and continuously improve office policies and procedures, and troubleshoot Slate CRM and operational issues as they arise.

Required Minimum Qualifications:

• Bachelor's degree
• Databases
• 5 to 8 years of experience in college admissions, enrollment management, or a closely related field.
• Microsoft Office (Outlook, PowerPoint, Excel, Word)

Preferred Qualifications:

• Experience with Slate CRM and/or other admissions CRM platforms and Generative AI tools is strongly preferred.
• Demonstrated experience developing and executing enrollment communications campaigns is highly desirable.

Responsibility For Public Contact:

• Daily contact requiring courtesy, discretion, and sound judgment.

Salary Information:

When determining the salary offer for a new employee, Molloy considers several key characteristics such as job knowledge, skills, and experience as well as internal and external equity. The hiring annual salary for this position is $68,000 to $71,000. This annual salary represents the University's good faith and reasonable estimate of the range of compensation at the time of posting.

As part of its total compensation package, Molloy University offers an extensive range of benefits and programs for its employees including excellent health and dental insurance options, generous time off and tuition benefits. For further information, please visit Benefits | Molloy University.

An Equal Opportunity Employer:

Women, minorities, persons with disabilities and veterans are encouraged to apply.

Molloy University does not discriminate on the basis of an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status; in its administration of educational policies, programs or activities; its admissions policies; or in employment practices. Molloy University takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are respected. In its effort to provide an optimal learning environment the University seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is University policy to recruit, employ, retain and promote employees without discrimination regarding sex, race, color, creed, religion, age, marital status, sexual orientation, veteran status, national or ethnic origin or physical disability.