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Deloitte
ServiceNow Technical Senior ConsultantDeloitte • Cleveland, OH, United States
ServiceNow Technical Senior Consultant

ServiceNow Technical Senior Consultant

Deloitte • Cleveland, OH, United States
6 days ago
Job type
  • Full-time
Job description

ServiceNow Consultant

Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization. Looking for a job with diverse opportunities and cool tech solutions? Join our team! We're looking for enthusiastic people ready to help transform enterprise services and tech operations. Apply now and be part of a dynamic, forward-thinking organization!

Work You'll Do

  • Providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment.
  • Being a part of the design on the project and assisting in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development.
  • Building and driving high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development.
  • Being an integral part of the team responsible for solution design and review of all business process and system level changes as part of continual service improvement.
  • Providing design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap.

The Team

Every business needs a strategic cloud integration platform. Our team helps organizations create strategies and implement systems to enhance value and boost performance. Our experts have global experience with complex IT challenges, from system upgrades to full transformations. We support clients by collaborating with technology leaders to build IT models suited for new technologies and evolving service expectations. We understand how technology impacts every part of business. Our specialists help clients shift from basic tech delivery to becoming strategic partners and change agents. Agile, DevOps, and Lean experts guide clients in developing next-generation technology teams.

Qualifications: Required: 4+ years of relevant ServiceNow IT consulting or industry experience 3+ years of experience in large technology engagements 2 full life cycle implementations Team lead experience Ability to travel up to 50% based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Bachelor's Degree or equivalent experience Preferred Skills: ServiceNow certification in one or more areas Experience with XML, and SQL An advanced degree in the area of specialization Module experience: CSM, Creator Workflow, ITOM, HRSD, IRM/GRC, Source2Pay (S2P) Experience with GBS on NOW, NOW Assist, Creator Workflow

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ServiceNow Technical Senior Consultant • Cleveland, OH, United States

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