Preferred Qualifications
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
3+ years of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.
Job Summary
Facilitates load management, including the accurate and efficient dispatching of all dedicated drivers in the facility. Trains and provides support to new and existing associates on the transportation team. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.
Major Tasks, Responsibilities, and Key Accountabilities
Coordinates the loading and dispatching of all driver routes.
Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Conducts daily route planning and optimization for drivers.
Serves as the primary point-of-contact for all driver-related issues.
Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
Delivers customer orders within a service area, including interfacing with customers on order issues. Provides exceptional customer service by being polite and professional during deliveries.
Provides feedback to management on escalated customer service and sales-related concerns. Performs other duties and tasks as assigned.
Nature and Scope
Work Environment
Education and Experience
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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