AV Events Manager

Audio Visual Events Manager

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The AV Events Team at Stripe is tasked with delivering best in class internal events and post production support at Stripe globally (North America, Europe, Asia) with a primary focus on creating, optimizing, delivering and managing: virtual production events, live events, streaming and video on demand content for all office and remote based employees.

At Stripe, managers grow teams and inspire them to do their best work. We're looking for a seasoned leader to take our Audio Visual (AV) Events team to the next level. This is a hands-on role that will continually assess the needs of our fellow Stripes, driving efficiencies and services that improve productivity. The ideal candidate will be a proven thought leader in the A/V arena with a strong customer mindset, leadership and communication skills, and experience with supporting the A/V technology for live events at a large, global corporation.

Responsibilities

• Be proactive & knowledgeable on relevant technologies and products; and provide an ongoing forward-looking roadmap for our next 2-3 years' solutions
• Drive consistent A/V capabilities for produced and broadcast events for our organization, through the creation and distribution of best practices, procedures, and services
• Maintain a high bar for internal events
• Create an atmosphere that fosters high performance and collaboration within the organization that emphasizes teamwork and accountability while rewarding initiative, innovation, discipline and operational excellence
• Develop strong customer relationships, cross functional and internal Corporate Technology relationships. Establish yourself and your team as a trusted advisor/partner
• Continuously manage customer expectations with regular communications and updates on events, technology strategy, performance concerns
• Lead, grow, and mentor skilled AV producers, operators and broadcast engineers
• Set clear goals and directions, and provide regular feedback on team members' performance
• Travel to our offices as needed

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of relevant experience leading a Global AV Events or Production Team
• Prior experience delivering technical solutions in high growth environments
• Ability to create necessary documentation, knowledge bases, and run books to enhance the execution of the service.
• Experience and comfort interacting with executives and senior leaders
• Working consistently and effectively in a collaborative environment
• Strong problem-solving skills
• A healthy skepticism for the status quo and an unwillingness to settle
• Experience being a catalyst for positive change in a global organization
• Experience empowering the team and leading with empathy and integrity
• Precise communication skills, both written and verbal

Preferred qualifications

• CTS and/or CTS-D certification
• Q-Sys certification
• Dante certification
• Experience with QSC and Crestron programming
• Experience with the design and deployment of large event space
• Experience collaborating and leading both internal and external tent-pole enterprise events.
• Engineering experience and understanding of large event spaces and complex control room and virtual event signal flows and designs.

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

The annual US base salary range for this role is $197,400 - $296,200. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand outand set you apartespecially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.