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Remington Park Racetrack Casino
Overnight Shift ManagerRemington Park Racetrack Casino • Oklahoma City, OK, United States
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Overnight Shift Manager

Overnight Shift Manager

Remington Park Racetrack Casino • Oklahoma City, OK, United States
13 days ago
Job type
  • Full-time
Job description

Overnight Shift Manager

Hot Job

OKLAHOMA CITY, OK 73111

Overview

Position Type Full Time Travel Percentage None Category Management

Description

Responsibilities:

  • Staff Management: Supervise all casino staff on shift, ensuring adherence to professional standards and operational efficiency. This includes training, scheduling, and performance evaluation.
  • Customer Service: Maintain a high standard of customer service across all areas of operation. The shift manager will address and resolve customer complaints, ensuring guest satisfaction and fostering a positive environment.
  • Game Monitoring: Oversee all gaming activities, ensuring compliance with all regulatory requirements and internal policies. This includes monitoring game operations and interactions between staff and patrons.
  • Compliance: Ensure all operations comply with local, state, and federal laws and regulations concerning gaming and employment.
  • Interdepartmental Coordination: Work collaboratively with all other departments to ensure seamless operations, enhancing efficiency and guest experience across the casino.

Qualifications

Key Skills and Qualities:

  • Professionalism: The ideal candidate will exhibit a high level of professionalism, with the ability to maintain composure and effectiveness under pressure.
  • Leadership: Demonstrated leadership skills are essential, with a proven track record of motivating and guiding teams to exceed their goals.
  • Customer Service Excellence: A strong commitment to delivering exceptional customer service, with the ability to handle disputes and challenges gracefully.
  • Problem-Solving: Must have excellent problem-solving skills, capable of making quick and effective decisions.
  • Communication: Strong communication skills, both verbal and written, are crucial for this role.

We are looking for someone who not only fulfills these responsibilities and skills but also brings a passion for the gaming industry and a commitment to creating a welcoming and engaging environment for all our patrons.

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Overnight Shift Manager • Oklahoma City, OK, United States

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