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Black Bear Diner
Diner ServerBlack Bear Diner • Bend, OR, US
Diner Server

Diner Server

Black Bear Diner • Bend, OR, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Pay: From $15.50 per hour

Job description:

Summary:

  • At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service.
  • The overall responsibility for servers is to provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.

Qualities of a Great server:

  • Patience
  • Good Sense of Humor
  • Enthusiastic
  • Ability to remain calm under pressure
  • Ability to multi-task

Knowledge / Technical Expertise:

  • Familiar with and practice all company standards related to position.
  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
  • Inform guests of specials and feature items.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system.
  • Deliver food and beverages to guests in a timely matter.
  • Run food orders from the pick-up window promptly regardless of which server placed the order.
  • Perform side work at the start and end of each shift as assigned.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Pre-bus tables frequently.
  • Prepare bill and present check to guest at appropriate point in service sequence.
  • Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.
  • Be ready and willing to assist fellow servers as situations arise.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Possess verbal and language skills to understand and communicate with guests.
  • Must have a basic knowledge of dining room and service procedures and functions.
  • Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
  • Other Duties as assigned

Appearance / Uniform:

  • Complies with all company standards related to appearance and uniform standards. Examples include hair, jewelry, shoes, suspenders, nametags, facial hair, etc. as detailed in the company handbook.

Work Conditions:

  • Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business.

Postural & Physical Demand Requirements:

  • Frequent reaching above waist, chest and shoulder level as well as and reaching below waist level.
  • Frequent to continuous need for manual dexterity of both hands (pushing, pulling, handling, gripping, fine finger controls, etc.).
  • Continuous standing on hard surfaces for many tasks.
  • Frequent hip flexion while walking for all tasks.
  • Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator, freezers, and ovens)
  • Be able to work in a standing position for long periods of time.
  • Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds frequently, 50 lbs. occasionally.
  • Bending, squatting, stooping for cleaning activities throughout the shift.
  • Climbing on step stools for cleaning projects as needed.

Job Types: Full-time, Part-time

Benefits:

  • Employee discount
  • Flexible schedule

Join the Black Bear Family
We smile a lot around here. Why? Simply put, our team members have a lot to be happy about. As part of the team, you’ll:
Experience a fun-loving environment.
Be treated as part of our family.
Put your professional, energetic hospitality to work serving our valued guests.

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Diner Server • Bend, OR, US

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