Benefits:
Customer Retention Specialist (Remote – Washington, DC area)
Edwin Ampiah-Addison State Farm
Are you the person people trust when they need help most? If you’re calm under pressure, genuinely care about your community, and enjoy building long-term relationships, we’d love to talk with you.
At Edwin Ampiah-Addison State Farm, we help people protect what matters most. This role supports ongoing customer relationships through proactive outreach, policy renewals, and coverage reviews—helping customers feel understood, supported, and confident in their choices.
What You’ll Do
As a Customer Retention Specialist, you’ll work to maintain and strengthen relationships with existing clients—helping them stay protected, informed, and satisfied.
All Applicants must live and work in the United States***
Daily focus includes:
You’ll be the trusted point of contact who listens first, then guides customers with clarity and empathy—especially when they’re unsure about coverage, billing, or next steps.
Responsibilities
Qualifications
To be successful in this role, you should bring strong people skills, attention to detail, and a solution-focused mindset.
Required:
Preferred:
Licensing note:
Why You’ll Like Working Here
This is a remote position.
Customer Retention Specialist - State Farm Agent Team Member • Washington, DC, US
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Client is looking for a Country/Regional Lead to support the CTR Biological Threat Reduction Program (BTRP) mission as a member of the Advisory and Assistance Services (A&AS) contract team.Position... Show more
Land Acquisition Specialist IThis is a re-advertisement.Previous applicants need not reapply.The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and... Show more
Job DescriptionGenesis Consulting is seeking a Customer Relationship Manager with expertise in account management and agency coordination transitioning to the new ETSNext system.As the Customer Rel... Show more
As a Customer Service Manager - State Farm Agent Team Member with Jose Herrera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a succ... Show more
Pay Range: Our starting pay ranges from $17.Savers Benefits: Geographic and job eligibility rules may apply.Healthcare Plans: Comprehensive coverage (medical/dental/vision) at a reasonable cost.Spe... Show more
Travel is booming and we are looking for passionate Travel Advisors! Do you have a love for sharing your travel experiences and knowledge with others? If so, apply now!We are looking for a travel a... Show more
Field Training & Development SpecialistAt American Pest, our reputation is built by people who take pride in doing things the right way - every service, every customer, every day.We're looking ... Show more
Summary This position is assigned to the Non-Appropriated Fund (NAF) Fleet Readiness Branch; Fleet and Family Readiness (FFR) Programs; Commander, Navy Installations Command (CNIC).Incumbent perfor... Show more
State Farm Insurance - JobID:100-171015412 Sales Agent / Sales Rep / Salesperson As a State Farm Agent Team Member at State Farm Insurance, you'll:Establish customer relationships and follow up wit... Show more
Recruiting Specialist - Remote, Washington, DC.Recruiting, sourcing, screening candidates and managing internal clients.Manage end-to-end recruiting lifecycle, including sourcing, screening, interv... Show more
Aquatics Call Center AgentThe Columbia Association Aquatics Department is looking for applicants to work in our Aquatics Call Center who have strong phone and office skills, as they will be the fir... Show more
Account Representative - State Farm Agent Team Member Full timeAt our agency, we invest in the success and well-being of every team member.Our benefits package is designed to support financial stab... Show more
Aerotek is a part of Allegis Group, the #1 Staffing Agency in the United States.We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.You... Show more
Virginia is hiring a Talent Acquisition Specialist in the Capitol region.The Talent Acquisition Specialist (TAS) reports to the Residential Sales Recruiter Lead and is responsible for working with ... Show more
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.This is a great way to earn additional income from the comfort of ... Show more
Member Services Agent IWe are seeking a dedicated and highly customer-focused Member Services Agent I to join our healthcare organization.This role is responsible for handling member inquiries with... Show more
Account Representative - State Farm Agent Team Member.As Account Representative - State Farm Agent Team Member for Sharon Eddy - State Farm Agent, you are vital to our daily business operations and... Show more
Staff Action Control Officer (SACO).Nakupuna is seeking an experienced Staff Action Control Officer (SACO) for a position supporting the Campaign Management (CM) Department Front Office at the Defe... Show more
OKEEFFECPA & Associates is seeking a Senior Acquisition Analyst and subject matter expert for a U.Army client to support activities related to the acquisition, development, and implementation of U.... Show more
