Job Description
Position Title: Director of IT Service Delivery
Contract Duration: Direct Hire
Work Location: Hampton, VA
Employment: Onsite (100%)
We are seeking a strategic and customer-focused Director of IT Service Delivery to lead end-user technology services and support operations for a client in Hampton! This role oversees help desk services, desktop support, technology asset management, software licensing, print services, and IT governance initiatives while ensuring an exceptional technology experience for employees and stakeholders.
About Us:
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.
Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.
Requirements
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. 3+ years of leadership experience in IT Service Delivery, End User Services, or Client Services. Experience managing IT support teams and service operations. Strong knowledge of IT service management, asset management, and customer support best practices. Excellent communication, leadership, and stakeholder management skills.
Director of IT Service Delivery • Hampton, VA, us
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