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TheCoTeam, LLC
AV Scheduling CoordinatorTheCoTeam, LLC • Dallas, TX, US
AV Scheduling Coordinator

AV Scheduling Coordinator

TheCoTeam, LLC • Dallas, TX, US
25 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Description

You Are:

  • A trustworthy individual. You love to take care of people and supporting others brings you joy. The concept of white-glove care is a standard you can deliver day in and day out.

You Have:

  • A customer service background. Experience and skill in assisting high-end (ultra high net worth) clientele and executives with exacting standards. A knack for the technical (we put amazing tech in to the finest homes). A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.

Your Location

  • 2327 Beatrice Street, Dallas TX 75208

Your Schedule:

  • Full Time (40hrs/Wk)
  • Mon-Fri 7:30am to 4:30pm

Your Manager:

  • Jonathan, Ops Mgr

Evolve's Core Values:

  • Precision is the Standard
  • Protect The Experience
  • Own Everything
  • Build with Intention
  • Raise The Standard

Your Contribution to Evolve Technologies:

Client Facing:

  • Project Scheduling: Installation phases, service visits, walkthroughs, and project milestones
  • Primary Point of Contact: Phone, Email, Text, Ticketing System
  • Full-Cycle Issue Mgmt: Intake > Triage > Manage > Resolve > Bill
  • Satisfaction: Deliver a "WOW" experience, each and every time
  • SLA: Meet or exceed our response times and obligations

Internal Facing:

  • Interface With: Service Technicians, Project Managers, Accounting, Partners
  • Scheduling: Manage and Schedule based on clients needs and Evolve's resource availability
  • Documentation: Update and Maintain accurate client records
  • Expedite: Efficiently move the issue through various departments

Preferred Qualifications:

  • Experience scheduling for Residential construction, AV integration, smart home technology, or custom home experience
  • Familiarity with project management, scheduling, or CRM software platforms
  • Experience working with high end clientele

Evolve Technologies' Contribution to You:

  • $50k to $60k/yr
  • Medical Insurance - 50% covered
  • Dental/Vision - 100% covered
  • 15 days PTO
  • 6 Paid Holidays
  • Short Term Disability/Group Term Life
  • Company Outings + Events
  • Employee Discounts

At TheCoTeam we are the Anti-Recruiters. We help companies hire for a fraction the price of recruiters and white-label the leading edge of their hiring process. We do this by:

  • Crafting exceptional job posts
  • Posting these job descriptions to sites to drive applications
  • Review all inbound resumes
  • Inviting the most promising candidates to initial interviews (aka "Pre-Interviews")
  • Assuring the appropriate alignment of skills/cultural fit/compensation
  • Posting all interview notes, scorecards, and our assessment for review
  • Short-listing the best candidates for 2nd Round interviews directly with the hiring company

This saves companies at least 10hrs per role and allows them to focus on running their business!

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AV Scheduling Coordinator • Dallas, TX, US

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