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MAT Holdings, Inc.
Technical TrainerMAT Holdings, Inc. • Remote, Tennessee, United States
Technical Trainer

Technical Trainer

MAT Holdings, Inc. • Remote, Tennessee, United States
1 hour ago
Job type
  • Full-time
  • Remote
Job description

Job Description:

  • Conduct technical training sessions at customer regional and national sales meetings and trade shows
  • Attend ride-alongs with customer commercial sales managers to promote and educate customers on brake pads
  • Present technical brake-pad information to technical and non-technical audiences of approximately 20–100 people
  • Educate participants on brake friction material, product-line differentiation, manufacturing, quality, and testing
  • Troubleshoot customer issues relating to brake-pad fit and function during customer visits
  • Learn customers’ commercial sales programs and promotions
  • Build ongoing customer relationships
  • Coordinate training sessions and schedules with the customer training manager
  • Attend annual internal company training with corporate, R&D, and company factories
  • Issue timely weekly reports on customer visits
  • Participate in weekly team conference calls
  • Cover the Gulf Coast territory, including Alabama, Mississippi, Louisiana, Arkansas, and Tennessee

Requirements:

  • Minimum of 5 years of on-the-job experience or equivalent combination of education and experience
  • Automotive technical experience in brake systems / repair
  • State or ASE/Master Certifications a plus
  • Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
  • Knowledge of OE or aftermarket brake systems and components
  • Familiarity with vehicle maintenance and diagnosis
  • Instructional training experience preferred, classroom or on-the-job
  • Excellent written and verbal communication and presentation skills
  • Excellent communication and conflict resolution skills
  • Ability to negotiate and make sound decisions in a timely and confident manner
  • Ability to influence and shape the decisions of others and work through issues or conflicts
  • Highly organized and results-driven; able to work in a fast-paced environment
  • Ability to interface with clients and maintain a professional image
  • Strong commitment to customer satisfaction and quality
  • Bi-lingual in Spanish is a plus
  • Extensive travel, up to 75%

Benefits:

  • Medical, dental, vision, and disability insurance after 60 days of employment
  • Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
  • 401k Retirement Plan + Company Match
  • Career Advancement Program, training and development
  • Wellness Programs, including fitness reimbursements and mental health support
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Voluntary Life / AD&D
  • Employer Provided Life/AD&D
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Technical Trainer • Remote, Tennessee, United States

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