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Judit Inc
Technical TrainerJudit Inc • Tallahassee, FL, United States
Technical Trainer

Technical Trainer

Judit Inc • Tallahassee, FL, United States
1 day ago
Job type
  • Full-time
Job description

This role designs and delivers training that equips end-users and IT professionals to adopt and effectively use the new system. The ideal candidate blends adult-learning expertise with hands-on Salesforce training experience in a state government environment.

Key Responsibilities

  • Design, develop, and deliver training and development programs for end-users and IT professionals
  • Participate in training needs assessments and support vendor selection for training tools and platforms
  • Partner with IT and business stakeholders to identify system and training requirements
  • Develop training documentation for custom and packaged applications
  • Design classroom instruction, workshops, computer-based training (CBT), and online help content
  • Apply adult learning principles across a range of audiences and skill levels
  • Work independently or as part of a team on IT training projects, occasionally serving as project lead
  • Support small to large, complex IT training initiatives spanning multiple technical environments

Required Qualifications

  • Bachelor's degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field (or equivalent professional experience)
  • Minimum of 3 years of professional training experience, including IT course development and delivery
  • At least 1 year of Salesforce experience within the last 5 years
  • Demonstrated ability to work independently and manage multiple training projects concurrently
  • Strong communication and presentation skills across technical and non-technical audiences

Preferred Qualifications

  • Prior experience supporting a state or federal government IT implementation
  • Experience training end-users on healthcare, Medicaid, or human services systems
  • Familiarity with Salesforce Trailhead, Salesforce certifications, or learning management systems (LMS)

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Technical Trainer • Tallahassee, FL, United States

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