Requisition ID: 262162
Locations: Charlotte
Click here to experience a Day in the Life of our Teammates!
Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!
We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
Join us - your refreshing new chapter starts here!
The Customer Operations Manager partners closely with Customers, the Customer Management Team, and Sales & Service teams to identify opportunities to enhance customer service and reduce friction at the store level. This role owns the operational relationship with customers, collaborating to execute joint business plans and unlock customer value and growth through best-in-class service and operational excellence. The Customer Operations Manager works with multiple internal and external stakeholders to identify root causes and adjust processes, tools, or expectations as needed. This role also partners with customers to establish and roll out new routes to market, such as Computer-Assisted Ordering and other operational initiatives.
• Conducts regular customer visits in order to establish partnerships, understand processes, and identify gaps based on feedback from customers, create solutions to improve the customer experience
• Partners with customers to develop and implement technology strategies including warehouse processes, route to market processes, computer-assisted ordering, etc., to improve operating efficiencies, streamline business processes and enhance the customer experience
• Analyzes field and customer opportunities; formulates strategies around performance improvement, resource development, operating efficiencies, and compliance. Ensures all operations are carried on in an appropriate, cost-effective way
• Partners cross-functionally with leaders in the corporate office and the field to identify performance gaps, leverage data to improve customer service, and collaborate on process improvements
• Reports on and shares results from partnering with cross-functional leaders and with customers to support informed decision making
• Develops field training opportunities and efficiencies; partners with field leaders to implement training and to track impact and results
• Complex problem-solving skills
• Advanced influencing skills
• Strong presentation skills
• Basic project management background
Knowledge acquired through 3 to up to 5 years of work experience
Bachelor’s degree (4 years in General Business, Finance, or Accounting)
Office environment
Up to 30% travel required
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Sales Customer Operations Manager • Charlotte, NC, US
Staff, Business Process & Commercial Operations Manager.Join a newly formed team at Intuit building the operational infrastructure that governs how Expert Excellence invests, prioritizes, and deliv... Show more
Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40... Show more
Operations / Sales Support Professional.Teguar Corporation is expanding, and we are looking for an Operations / Sales Support professional to join our team.In this role you will collaborate with in... Show more
Location: Charlotte, NC (In-Office) Employment Type: Full-time Compensation: Base salary of $75,000 - $100,000 with performance-based incentives Start Date: Immediate About the Company: This 3PL sp... Show more
Summary Customer Manager The Customer Manager is a salesperson responsible for being the sales expert for a designated Customer(s), providing strategic customer insights.The Customer Manager works ... Show more
Fabletics is currently looking for a Full-Time Operations Sales Lead for our retail store at SouthPark in Charlotte, NC!.Step into the role of Sales Lead and take charge of delivering an exceptiona... Show more
Commercial Sales Operations & Enablement Coordinator.We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe.Our comprehensiv... Show more
Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more
Assistant Sales & Operations Director: Restore Hyper Wellness Rock Hill, SC.You will be leading the studio with the Wellness Director, through sales, building custom client care plans and assistin... Show more
Are you interested in another location in the market? Your application will be considered for all clubs and opportunities in the area.Are you ready to step into a leadership role that drives both p... Show more
Customer Success ManagerWant to work at a company committed to enabling economic growth through predictive cloud software? Do you want to get in on the next phase of growth for a software company w... Show more
Sales Development Representative.As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative.We are looking for someone with a proven track record an... Show more
Operations Manager to support our operational efforts during the launch of new locations, seasonal volume spikes, and short-term staffing gaps.This is a hands-on role requiring frequent travel (at ... Show more
Sales Operations SupportMobile Communications America, Inc.This role focuses on maintaining data integrity, assisting with reporting, and supporting process improvements that enhance sales effectiv... Show more
Proactively identify, solicit, and secure new business opportunities to achieve and exceed revenue goals.Manage a defined portfolio of accounts across segments such as Corporate, SMERF, Leisure, Go... Show more
At Bestway our Sales Managers play a pivotal role in our vision to enhance the customers rent to own experience.We expect our Sales Managers to be customer centric individuals that utilize enthusia... Show more
Join us as a Retail Sales Manager in our stores.Portables, an AT&T Authorized Retailer is the number one retailer in America for the largest telecommunications and Entertainment Company servicing t... Show more
With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 p... Show more
OverviewEmployer Industry :B2B Performance Marketing AgencyWhy consider this job opportunity :Medical, dental, vision plans, disability, and life insurance coverage for you and your familyUnlimited... Show more
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.This role oversees front-end and service o... Show more
){kind=logo}
