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Billing and Retail Support RepresentativeBlizecare • Walnut Creek, California, United States
Billing and Retail Support Representative

Billing and Retail Support Representative

Blizecare • Walnut Creek, California, United States
30+ days ago
Salary
$22.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Retail and Billing Representative
Kerae Medical, Inc.
Walnut Creek & Hercules, California.
Full-time position.

Wednesday, Thursday, Friday, 10am to 6:30pm. Saturday and Sunday, 10am to 5pm.
$22-25/hour.


About the Role:

Kerae Medical, Inc. is seeking a forward-thinking Retail and Billing representative who combines strong visual design skills with hands-on AI expertise. This role is ideal for someone who understands the billing and accounting side of a business.


You will play a key role in transforming billing processes into seamless, customer-focused experiences by ensuring accurate invoicing, timely payment processing, and efficient resolution of billing inquiries that strengthen client trust and support the company's financial operations.


Key Responsibilities:

  • Process daily financial transactions, including accounts payable, accounts receivable, and general ledger entries.
  • Prepare and issue customer invoices while ensuring billing accuracy and timely payment processing.
  • Reconcile bank statements, credit card transactions, and retail sales reports.
  • Monitor cash flow, process deposits, and maintain accurate financial records.
  • Assist with month-end and year-end closing activities, financial reporting, and audits.
  • Investigate and resolve billing discrepancies, payment issues, and customer account inquiries.
  • Maintain compliance with company policies, accounting standards, and financial regulations.
  • Collaborate with internal departments to improve billing, accounting, and reporting processes.
  • Process refunds, exchanges, and payment adjustments in accordance with company policies.
  • Track inventory, reconcile stock variances, and support inventory management initiatives.
  • Operate and troubleshoot point-of-sale (POS) systems while ensuring accurate transaction processing.
  • Provide exceptional customer service by addressing retail inquiries and resolving concerns professionally.
  • Prepare sales, inventory, and financial reports to support business decision-making.
  • Support budgeting, forecasting, and financial analysis as needed.
  • Maintain confidentiality of financial and customer information while ensuring data accuracy.


Required Qualifications:

  • High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Minimum of 1–2 years of experience in accounting, bookkeeping, retail operations, or a related role.
  • Basic knowledge of accounting principles, accounts payable/receivable, and financial recordkeeping.
  • Experience using accounting software (e.g., QuickBooks, Sage, or similar ERP systems) and Microsoft Office, particularly Excel.
  • Familiarity with point-of-sale (POS) systems and cash handling procedures.
  • Strong mathematical, analytical, and problem-solving skills with exceptional attention to detail.
  • Excellent verbal and written communication skills with a customer-focused approach.
  • Ability to prioritize multiple tasks, meet deadlines, and work efficiently in a fast-paced environment.
  • High level of integrity, professionalism, and discretion when handling confidential financial information.
  • Ability to work independently as well as collaboratively within a team.


Work Environment & Logistics:

  • Must commute to Walnut Creek and Hercules, CA. Wednesday, Thursday, Friday, 10am to 6:30pm. Saturday and Sunday, 10am to 5pm
  • On-site position.


Why Join Kerae Medical?

  • Work at the intersection of healthcare, e-commerce, and AI innovation.
  • Direct impact on brand growth and digital performance.
  • Opportunity to experiment with cutting-edge creative tools and workflows.

Benefit:

Vacation, Sick time, and Health Insurance Benefit.




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    Billing and Retail Support Representative • Walnut Creek, California, United States

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