Specialist, Software Engineer - ETL Informatica and ACE (App Connect Enterprise)

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Specialist Software Engineer on the Commercial A-Team will focus on integration applications that enable policy transaction processing, downstream data movement, and operational support across Commercial Lines. This role will primarily support two integration domains: ACE (App Connect Enterprise) and CL ETL Batch. In ACE, the engineer will work on application and service integration, message routing, security, deployment, configuration, and data transformation between upstream and downstream systems. In CL ETL Batch, the engineer will support the pipeline that takes PolicyCenter transaction data through IDS/Oracle-based processing and transforms it into files, feeds, and reporting outputs used by downstream systems, vendors, and bureaus.

Primary focus areas

• Design, enhance, and support ACE integrations that connect PolicyCenter and other services through secure APIs, message routing, and payload transformation.

• Build and maintain ACE flows that obtain authentication tokens, invoke REST services, construct request payloads, apply field mappings, and return transformed responses to upstream applications.

• Support CL ETL Batch processing that consumes PolicyCenter transaction data from IDS Oracle after IIB/ACE processing and creates downstream extracts and statistical records.

• Deliver and support integrations and data feeds for business and regulatory consumers including Billing, Commissions, General Ledger, ISO/TICO, HSB, ISO/Verisk, WC PICS/Unit Stat, print, inforce, ECIF, AMI, SaRA, and PAM.

• Provide production support, issue analysis, and ongoing optimization for integration jobs, runtime behavior, and data processing outcomes.

Key responsibilities

• Own and enhance ACE integration solutions, including instance-level application support, updates, and alignment with enterprise integration standards.

• Analyze business and system requirements and translate them into API contracts, request/response mappings, transformation logic, and integration error handling.

• Develop and troubleshoot data mappings between PolicyCenter XML or service payloads and downstream schemas used by internal services, print, vendor feeds, and reporting outputs.

• Support ETL workflows that extract, transform, and publish data for line-of-business processing, statistical records, and operational file exchanges.

• Work with Oracle-based IDS data structures, job control metadata, and environment-specific parameters used to monitor, troubleshoot, and rerun processing flows.

• Support job scheduling and operational processing in a UNIX environment using established batch frameworks and Perl-based job control patterns.

• Partner with product, testing, and downstream business or technical teams to ensure integrations are reliable, supportable, and aligned to policy transaction needs.

Candidate skills and experience

• Strong integration engineering background with hands-on experience in IBM App Connect Enterprise or comparable middleware/integration platforms, including message routing, protocol connectivity, and data transformation.

• Experience with API and service integrations, including token-based authentication, REST request construction, header management, endpoint invocation, response parsing, and upstream response mapping.

• Strong data mapping and transformation skills across XML, JSON, and downstream record or file layouts.

• Experience working with batch data pipelines, file-based integrations, and downstream data feeds for operational or reporting consumers.

• Working knowledge of Oracle data environments, SQL-based troubleshooting, and environment-specific configuration or access patterns for development through production support.

• Understanding of deployment, security, and configuration concepts for integration runtimes.

• Experience supporting production incidents, job failures, data issues, and operational reruns in complex enterprise environments.

Preferred experience

• Experience with Commercial Lines PolicyCenter integrations and transaction data flows into downstream platforms.

• Familiarity with IDS Oracle structures and CLS ETL Batch processing patterns.

• Experience supporting vendor, bureau, or regulatory feeds such as ISO, Verisk, NCCI/CDX, HSB, or premium audit/reporting processes.

• Experience with UNIX-based batch operations, scheduling tools, and scripting for file handling, job control, or audit/reporting support.

Candidate profile

The strongest candidate will be a technically deep integration engineer who is comfortable moving between real-time API integration and batch data processing. They should be able to understand how PolicyCenter-originated transaction data flows through ACE into IDS and onward through ETL jobs to downstream consumers, then diagnose issues across mappings, interfaces, runtime configuration, and operational processing. They should also be effective in support situations, able to trace issues through jobs, status tables, files, and service responses while partnering across product, testing, and dependent teams. This role also calls for a Next Level performer: someone who shows ownership, initiative, continuous learning, strong partnership, and a bias for improving outcomes rather than only maintaining the status quo. The candidate should actively adopt, use, and incorporate AI resources where appropriate to improve analysis, engineering efficiency, troubleshooting, test support, documentation, and overall delivery effectiveness.

Success in the role

Success in this role means delivering stable, supportable integrations; improving the quality and reliability of ACE and ETL flows; ensuring downstream consumers receive accurate, timely, and well-mapped data needed for operational, financial, print, and regulatory processing; and demonstrating Next Level performance through proactive ownership and practical use of AI resources to improve team effectiveness and delivery outcomes.

This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Monday & Tuesday) per week. Remote internal associates may also be considered.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications.

Job Description

Key Responsibilities:

• Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment.

• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Uses DevSecOps practices, tooling and techniques.

• Drives continuous improvement and learning through ongoing training, practice and innovation.

• Manages medium to large project priorities, deadlines and deliverables proactively.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager/Director.

Typical Skills and Experiences:

Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree.

Experience: Four or more years of analysis and technology experience.

Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.