Solution Architect

Job Description:

• Serve as the primary technical bridge between Product/Engineering and our Customer Success teams
• Own onboarding & integrations end-to-end — design reference architectures, validate data flows, and unblock deployments across complex enterprise environments.
• Stay abreast of industry trends and advancements in backend development to inform architectural decisions.
• Collaborate with the product team to improve the product’s usability & onboarding processes for customers.
• Turn field signals into roadmap impact — translate requirements and issues from Customer Success/Sales Engineering into clear specs, priorities, and demos with Product/R&D.
• Work with teammates to guide R&D through the evolution of the platform, advising and influencing at every scope.
• Serve as a trusted technical advisor internally and externally, leveraging your product expertise to drive meaningful development and & engaged customers.

Requirements:

• 3+ years of hands-on experience in backend development with languages such as Golang, Python, Java, or C/C++.
• Proven Customer Facing orientation.
• Ability to explain technical details and requirements to customers with different levels of expertise and responsibilities
• Rapid learning ability and adaptability to new technologies.
• Strong problem-solving skills, sense of ownership, and communication skills.
• Familiarity with Cloud environments, including AWS, GCP, or Azure (advantageous).
• 5+ years of experience, including at least 2 positions.
• Team player mentality with the capability to see the big picture and focus on critical details.
• Capability and willingness to take responsibility and have a deep influence.
• Experience in industry cyber-security

Benefits:

• flexible PTO
• health insurance plans (medical, dental, vision)
• monthly stipend for phone and internet
• 401k
• flexible spending account
• home office stipend