Talent.com
Wingstop
Guest Experience Expert (Front of House) - Hiring ImmediatelyWingstop • Grand Prairie, TX, United States
No longer accepting applications
Guest Experience Expert (Front of House) - Hiring Immediately

Guest Experience Expert (Front of House) - Hiring Immediately

Wingstop • Grand Prairie, TX, United States
26 days ago
Job type
  • Full-time
  • Part-time
Job description
Guest Experience Expert (Front of House)

$14/hr For eligible employees we provide: Food Discounts, Medical, Dental, Vision, Mental Health & Counseling, Wellness Reimbursement, 401K Matching, HSA, PTO, Education Support, and more!

Purpose of the Role
The Guest Experience Expert (Front of House) is the heartbeat of the Wingstop vibe. This isn't about just ringing up orders- it's about creating hype-worthy moments for every Guest. You're a host, a guide, and a flavor ambassador who delivers energy, confidence, and unforgettable hospitality from start to finish.
Your mission: bring the HYPE Playbook to life - greet with energy, guide flavor choices, plus up the service, and end on a high note. You're not just serving food; you're creating legendary experiences that make Guests say, "That place just gets it."

Essential Duties and Responsibilities
Guest Experience & Hospitality (HYPE in Action)
  • H - Hello with Energy !: Welcome every Guest within 3-5 seconds with confident energy, eye contact, and a genuine smile. Make it personal by using their name, complimenting their choice, or calling out details that make them feel special.
  • Y - You Bring the Flavor: Act as the Guest's flavor expert. Ask engaging questions, recommend sauces and sides, and confidently share your favorites to guide. Guests through their flavor journey.
  • P - Plus Up the Service: Anticipate needs before Guests ask. Provide napkins, refills, and extras proactively. Double-check every order, confirm accuracy with confidence, and hand off food with genuine care.
  • E - End on a High Note: Thank every Guest sincerely, highlight their order, and invite them back. Every farewell should feel memorable and authentic.
Hospitality-Driven Cashiering
  • Operate the POS system quickly and accurately while staying engaged with the Guest.
  • Process cash, credit, and digital transactions in line with Wingstop's policies.
  • Manage online, phone, and third-party delivery orders, ensuring smooth and accurate handoffs.
Front-of-House Leadership
  • Keep the counter, dining area, and beverage stations clean, stocked, and welcoming.
  • Refill drinks, clear tables, and maintain an environment where Guests feel comfortable and cared for.
  • Support teammates by running food, handling Guest requests, and assisting in other areas when needed.
Teamwork & Process Excellence
  • Partner with kitchen teammates to ensure food accuracy and speed of service.
  • Follow all food safety, sanitation, and cleanliness standards.
  • Stay updated on menu knowledge, flavor profiles, and promotions to confidently guide Guests.
  • Communicate proactively with managers about Guest feedback and operational issues.
Essential Skills & Qualities
  • A true hospitality-first mindset- making people feel valued is second nature.
  • Confidence and energy that set the tone for the Guest experience.
  • Strong communication and interpersonal skills.
  • Ability to multitask and thrive in a fast-paced, high-energy environment.
  • Dependable, organized, and a supportive team player.

Education and Experience
  • High school diploma preferred.
  • Previous hospitality, cashiering, or food service experience is a plus - but energy and attitude are what matter most.
  • Must be 18 years or older with reliable attendance.

Why You'll Love This Role
At Wingstop, you're not just working a counter - you're working the vibe. Every shift, you set the energy Guests feel, guide them through unforgettable flavor journeys, and create hype-worthy experiences that keep them coming back.
You'll get to:
  • Be the vibe: Greet Guests with confidence and warmth.
  • Bring the flavor: Help Guests discover their perfect flavor match.
  • Own the experience: Anticipate needs, deliver with care, and send Guests off on a high note.
This is your chance to create legendary experiences and show the world how Wingstop Serves the World Flavor.

#LI-DNI
Create a job alert for this search

Guest Experience Expert (Front of House) - Hiring Immediately • Grand Prairie, TX, United States

Similar jobs

Experienced Tax Expert In-Store

IntuitVenus, TX, United States
Full-time

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States.... Show more

 • Promoted

JOIN THE TEAM!

Braum's Ice Cream and Dairy StoresWaxahachie, TX, United States
Full-time

If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits ... Show more

 • Promoted

House Parents

Milton Hershey SchoolMidlothian, Texas, United States
Full-time

Milton Hershey School, a cost-free private residential school for pre-K through 12th grade, is seeking dedicated House Parents to join our Education, Training & E-Learning team.House Parents live i... Show more

 • Promoted

Host

Olive GardenWaxahachie, TX, US
Full-time

For this position, pay will be variable by location.See additional job details and benefits below.Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you... Show more

Supervisor - Guest Experience

Northland PropertiesIrving, TX, United States
Full-time

Perks & Opportunities? With our company, you will have the chance to:.Employee discounts (Corporate locations Only) with Tavern, Denny's, Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse &... Show more

 • Promoted

To Go Specialist

LongHorn SteakhouseGrand Prairie, TX, US
Full-time

Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ... Show more

Shift Lead

Pizza HutMidlothian, TX, United States
Full-time

The Shift Lead supports the Restaurant General Manager and Store Assistant General Manager in their efforts to oversee all the restaurant operations.The Shift Lead assists in management activities ... Show more

 • Promoted

Shift Leader

Chicken Salad ChickMidlothian, TX, United States
Full-time

We have an opening for a Chicken Salad Chick Shift Lead position.The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing.Please only apply if you... Show more

 • Promoted

Team Member

McAlister's DeliWaxahachie, TX, US
$9.00 hourly
Full-time

We are hungry, and we aren't just talking about sandwiches!  Come taste success at one of America's largest restaurant franchisees.Put people at the heart of everything we do.Genuine Hospitality, E... Show more

Retail Senior Framer (No experience required! Bonus potential!!)

Michaels StoresSouthlake, TX, United States
Full-time +1

Store - DFW-SOUTHLAKE, TXBuild customer relationships while creating a memorable framing solution for their art.Help customers shop our store and be able to find what they're looking for.Provide a ... Show more

 • Promoted

Guest Service - Earn Up to $37/hr

TradeJobsWorkforce75261 Dallas, TX, US
$37.00 hourly
Full-time

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and reques... Show more

 • Promoted

Cashier's Assistant (Front End Service & Bagger) - Part Time

Whole Foods MarketIrving, TX, United States
Part-time

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving... Show more

 • Promoted

Future Opening: Experienced Caregiver (Part-Time) for Venus, TX 8AM-11AM

HomeWell Care ServicesVenus, TX, United States
Part-time

At HomeWell Care Services, we believe caregivers deserve to feel appreciated, respected, and supported.We are looking for compassionate and dependable Caregivers who are passionate about helping se... Show more

 • Promoted

Shift Manager

Freddy's Frozen Custard & SteakburgersWaxahachie, TX, United States
Full-time

Freddy's is now hiring a Shift Manager who enjoys leading by example in a fast-paced environment.Restaurant Shift Managers must care about food safety and cleanliness and be willing to "pitch-in" a... Show more

 • Promoted

Dollar Tree - Sales Floor Associate - No Experience Required

Dollar treeFarmers Branch, TX, United States
Full-time +1

Dollar Tree is seeking Sales Floor Associates to assist with stocking merchandise, organizing shelves, and supporting daily store operations.Sales Floor Associates are responsible for unloading del... Show more

 • Promoted

To Go Specialist

Olive GardenWaxahachie, TX, US
Full-time

For this position, pay will be variable by location.Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, child... Show more

Paid Online Survey Participant - No Experience

Clubshop | USMidlothian, Texas
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Shift Leader (Indeed Event)

Panda Restaurant GroupMidlothian, TX, US
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more