Improve the company's Quality performance by facilitating a transition from a reactive quality system relying on inspection to a proactive type of quality system that is integrated into the manufacturing process, eliminating quality issues at the source. This will include:
Quality Metrics: Establish and implement quality metrics throughout the organization in order to measure the quality performance with the ultimate goal of reducing scrap, rework, and improving the efficiency and discipline of the Quality organization. This will include:
Organizational Development: Manage and motivate the quality team. Assess team performance, create individual performance plans, and implement strategic replacements as needed. Ensure a high-quality team with greater capacity and increased initiative. Supervise personnel and operations with sound operating principles according to company policies and procedures. Ensure that any necessary training is provided for the quality team for individuals that need further development.
Maintenance of Certification: Maintain NADCAP and all other relevant certification registrations with a high level of system compliance. Sustain outside audits and recertification audits as required.
Customer Interface: Develop strong working relationships with counterparts (quality leadership) at customer companies. Work diligently to resolve customer issues in a timely manner and improve communication. Responsible for maintaining a cost-effective quality system that meets customers' requirements and other product approvals. Provide quality support for customer quality audits, customer source audits, customers' failure analysis, customer design reviews, and sales visits. Act as a liaison with external parties on matters relating to the quality system and product quality.
Company Benefits: Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match, Holiday Pay
COMPENSATION RANGE: $90,000 - $110,000
Education: Bachelors or better.
Experience: 15 plus years of experience in Aerospace. Computer Programming Platforms, SPC programs, and Simulators
Quality Manager • West Springfield, MA, United States
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