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Jackson Health System
Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri, no weekendsJackson Health System • Miami, Florida, United States
No longer accepting applications
Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri, no weekends

Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri, no weekends

Jackson Health System • Miami, Florida, United States
30+ days ago
Job type
  • Full-time
Job description

JOB DESCRIPTION

Department: Patient Transfer Center

Shift details: Full Time, 3pm-11:30pm, Mon - Fri, no weekends

Summary

The Dispatcher will coordinate, control, and dispatch all levels of service and patient transportation for JHS.

Responsibilities

  • Receives calls from JHS employees for patient transportation related services.
  • Calls vendors for the proper units for patients discharges.
  • Ascertains pertinent information from the caller to determine level of service transport for the patient.
  • Investigates service inquiries, incident reports, and customer service related issues.
  • Completes daily, weekly, and monthly reports assigned by MTC manager.
  • Works in Microsoft Word and Excel for reporting purposes.
  • Ensures that all contractual requirements are met successfully.
  • Works with other departments to identify emerging trends.
  • Participates in training sessions for Dispatcher Certification.
  • Assists with development of goals and objectives for the department.
  • Performs other duties as assigned.
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
  • Performs all other related job duties as assigned.

Experience

  • Preferred qualifications include knowledge of medical terminology and prior medical experience, such as work as a medical assistant, EMT, or in a medical office setting.
  • Generally requires 0 to 3 years of related experience.

Education

  • High School diploma is required.

Credentials

  • Non-licensed worker.
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Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri, no weekends • Miami, Florida, United States

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