Talent.com
Next Step
IT Lead/Manager, Legal Environment Preferred, HybridNext Step • Chicago, IL, United States
IT Lead/Manager, Legal Environment Preferred, Hybrid

IT Lead/Manager, Legal Environment Preferred, Hybrid

Next Step • Chicago, IL, United States
1 day ago
Job type
  • Full-time
Job description

IT Lead/Manager, Legal Environment Preferred, Hybrid in Chicago, IL

We are seeking a hands-on IT Lead/Manager to support and enhance the technology environment at a growing law firm with 80+ employees. This role is ideal for someone who understands that in a legal setting, technology is mission-critical downtime impacts client service, deadlines, and case outcomes. You will serve as a trusted partner to attorneys, paralegals, and operations leadership, ensuring systems are reliable, secure, and optimized for legal workflows. You will balance day-to-day IT execution with continuous improvement, helping the firm operate efficiently while maintaining strict confidentiality and security standards. This is a hybrid position in Chicago, IL with some onsite required.

IT Lead/Manager Responsibilities:

  • Ensure uptime and reliability of core systems supporting legal operations (network, file access, VPN, printing, devices).
  • Provide responsive, white-glove IT support to attorneys and staff in a fast-paced, deadline-driven environment.
  • Troubleshoot and resolve issues quickly, minimizing disruption to billable work and court deadlines.
  • Liaise relationships with external IT and security vendors, ensuring service quality and accountability.
  • Support and improve document management, file access, and collaboration workflows critical to legal teams.
  • Deploy and manage user technology (laptops, mobile devices, applications) for onboarding and ongoing use.
  • Evaluate, test, and implement new tools that improve legal productivity and efficiency.
  • Support cybersecurity and compliance efforts, including SOC 2 and client-driven security assessments.
  • Help develop and maintain IT policies and procedures aligned with confidentiality, data protection, and ethical obligations.
  • Lead and mentor IT staff while coordinating internal and external support resources.

IT Lead/Manager Qualifications:

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 4+ years of hands-on IT experience in a professional environment.
  • Experience supporting multi-user environments and end-user computing.
  • Prior leadership or supervisory experience required.
  • Experience supporting IT in a professional services or legal environment (law firm experience strongly preferred).
  • Strong understanding of networking and secure remote access (VPN, MFA, file sharing).
  • Ability to operate in a high-pressure, deadline-driven environment where responsiveness matters.
  • Proven ability to communicate clearly with non-technical professionals, including attorneys.
  • Experience managing vendors and third-party IT providers.
  • Strong troubleshooting skills across Windows, Mac, and common office platforms.
  • High level of professionalism, discretion, and commitment to confidentiality.
  • A proactive mindsetanticipating issues before they impact legal work.
  • Experience with legal technologies (e.g. document management systems, etc.) is a plus.
  • Familiarity with security and compliance frameworks (SOC 2, client security questionnaires) is a plus.
  • Certifications such as CompTIA, Network+, Cisco (CCNA), or similar is a plus.
  • Experience supporting multi-user environments and end-user computing is a plus.
  • Proven ability to work successfully with limited supervision.
  • Graphic Design skills are a plus.

Benefits include medical insurance, retirement plan, PTO, etc.

Create a job alert for this search

IT Lead/Manager, Legal Environment Preferred, Hybrid • Chicago, IL, United States

Similar jobs

IT Category Manager

Software Technology, Inc.Northbrook, IL, United States
Full-time

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries.UL Solutions delivers ... Show more

 • Promoted

Remote Legal Specialist

Micro1Highland Park, Illinois, US
Remote
Full-time

Contract Review & Negotiation.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthc... Show more

 • Promoted

Senior Tax Expert Retail

IntuitHighland Park, IL, United States
Full-time

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States.... Show more

 • Promoted

Auto Property Damage Claims Director

First Chicago Insurance CompanyBedford Park, IL, United States
Full-time

The Auto Property Damage Director is responsible for oversight of the overall productivity and personnel of an Auto Property Damage Unit.Scope of the position includes ensuring compliance with Stat... Show more

 • Promoted

Lead Legal Engineer

LegoraChicago, IL, United States
Full-time

As Lead Legal Engineer, you'll operate as a player-coach: leading Legora's most complex and high-impact client engagements while managing and developing a team of Legal Engineers.You'll combine dee... Show more

 • Promoted

IT Project Manager

Argyle InfotechChicago, IL, United States
Full-time

Location: Chicago, IL (Hybrid) Duration: 6 Months.We are seeking a skilled and experienced Project Manager with a solid background in Business Analysis, a good understanding of Application Developm... Show more

 • Promoted

Claim Specialist - Property Field Inspection

State Farm Mutual Automobile Insurance CompanyHIGHWOOD, IL, United States
Full-time

US-IL-Chicago;US-IL-Schaumburg;US-IL-Crystal Lake;US-IL-Crestwood;US-IL-Blue Island;US-IL-Tinley Park;US-IL-Hoffman Estates;US-IL-Cary;US-IL-Prairie Grove;US-IL-McHenry;US-IL-Fox River Grove;.Being... Show more

 • Promoted

IT Category Manager

SamprasoftNorthbrook, IL, United States
Full-time

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries.UL Solutions delivers ... Show more

 • Promoted

IT Project Manager III

E-SolutionsChicago, IL, United States
Full-time

The role of the Senior Project Manager is to plan, execute, and finalize projects of various sizes and complexities, which will implement strategic objectives of one or more business areas, accordi... Show more

 • Promoted

Senior IT Program Manager

Diversified Services NetworkChicago, IL, United States
Full-time

Diversified Services Network, Inc.DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities.We offer a hybrid work model, wit... Show more

 • Promoted

IT Operations Manager

InRule TechnologyChicago, IL, United States
Full-time

PE-backed SaaS company with hundreds of customers in more than 40 countries.Our integrated Decision Intelligence Platform (DIP) combines decisioning, process automation, and machine learning to hel... Show more

 • Promoted

IT Manager

USA Vein ClinicsNorthbrook, IL, United States
Full-time

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, USA Clinics Group has grown into the nation's largest network of outpatient vein, fi... Show more

 • Promoted

Global Business System Change Manager

S&C Electric CompanyChicago, IL, United States
Full-time

Global Business System Change Manager.The Global Business System Change Manager partners with the Sr.Manager, Business Change to lead the execution of complex organizational change initiatives, dri... Show more

 • Promoted

Live-in Caregiver (Driver needed)

Amada Senior CareHighland Park, IL, United States
Full-time +1

Compassionate Caregiver Needed.We are seeking a compassionate Caregiver to join our team.The Caregiver will provide assistance to individuals in their daily living activities, ensuring their comfor... Show more

 • Promoted

IT Manager

Next StepChicago, IL, United States
Full-time

This IT Manager position will lead the IT portion of the tech team, managing areas such as network infrastructure and security, hardware and software deployment, email and document management platf... Show more

 • Promoted

IT Project Manager and Technical Lead - 100% Remote

BooksTime, Inc.Chicago, IL, United States
Remote
Full-time +1

Do you love :Figuring out tricky problemsFinding ways to improve processesEndless learning opportunitiesIf so this is the opportunity for you!BooksTime is looking for a creative resourceful IT and ... Show more

 • Promoted

Financial Inst Rel Mgr, Sr

Old National BancorpHickory Hills, IL, United States
Full-time

Relationship Manager - Financial Institutions Group.Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply ... Show more

 • Promoted

EY Law - Legal Transformation Solutions - Manager_Digital Transformation _FY26

EYChicago, IL, United States
Full-time

Location:NYC Metro, Hoboken, Jericho, Iselin, Austn, Houston, Fort Worth, Dallas, ChicagoAt EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powe... Show more

 • Promoted

Director Business Technology HR & IT - Remote

AkamaiChicago, IL, United States
Remote
Permanent

Our IT Business Technology Partner (BTP) group are strategic business focused technology leaders.We partner with business functions and IT marrying business strategy and objectives with best in cla... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiZion, IL, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more