Senior/Principal Software Engineer, AI

Job Description:

• Lead the end-to-end development of advanced AI solutions, including agentic systems, RAG pipelines, and multi-agent workflows.
• Design, build, and optimize LLM-powered autonomous agents, workflow orchestrations, and RAG frameworks.
• Create integrations to connect AI agents with enterprise data systems, APIs, and services. Focus on explainable AI and responsible AI principles.
• Develop and refine machine learning models and generative AI applications.
• Architect end-to-end AI infrastructure, define guardrails, access controls, responsible-AI checks, and compliance protocols to ensure ethical, secure model deployment, model versioning, deploy and manage AI agents on cloud platforms using CI/CD pipelines, and infrastructure as code.
• Implement monitoring, logging, and observability for agent interactions, monitor model drift, system latency, and token economics to maintain cost-per-use efficiency and system reliability.
• Develop metrics for evaluating and monitoring AI performance.
• Contribute to technical documentation, prototyping strategies, and recommendations for future scaling.
• Guide multi-disciplinary teams of software engineers, data engineers, and data scientists, setting the technical playbook and best practices.

Requirements:

• Proven experience designing and building production-grade systems using modern programming languages (e.g., Python, TypeScript, or similar).
• Strong background in product engineering — translating user and product requirements into reliable, maintainable, and well-tested software.
• Advanced proficiency in Python.
• Hands-on experience with multiple LLMs, developing or integrating generative AI applications, and building autonomous AI agents.
• Experience with AI/ML technologies, ML frameworks, and implementation of GenAI and Agentic AI frameworks.
• Experience with CI/CD pipelines, cloud computing platforms(AWS), containerization (Docker), and infrastructure as code (Terraform) for deploying AI applications.
• Strong understanding of API and system integration design, cloud architecture, and data workflows.
• Demonstrated ability to work iteratively—rapidly prototyping, testing, and improving features based on real-world feedback.
• Strong grounding in security, privacy, and accessibility principles, particularly when handling sensitive or regulated data.
• Excellent collaboration skills with cross-functional partners including design, product, and research.

Benefits:

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers)
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care