Location: 1500 Broadway, New York, NY 10036
About Carlo’s Bakery
Carlo’s Bakery, home of the “Cake Boss,” is a world-renowned bakery known for its high-quality, handcrafted desserts and exceptional customer experience. We take pride in our craftsmanship, creativity, and family-oriented culture. We are looking for an enthusiastic and reliable Assistant General Manager to join our team and help bring our delicious creations to life.
Position Summary
The Baker/Cake Decorating Instructor role is responsible for the baking and decorating everyday products sold at the bakery as well as instructing cake decorating classes on scheduled days
Responsibilities
Produce our entire line of baked goods: quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager
Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality
Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards
Keep up with pace of store and customer flow
Avoid overproduction during slow business weeks
Rotate product in freezer/walk-in using FIFO method
Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer
Maintain a clean production area
Clean and sanitize all equipment, work areas, containers and utensils
Be quick, accurate and organized
Respect your customers’ and co-workers’ space and time
Prepare special orders to ensure customer specifications are met
Make sure customers receive exceptional customer service at all times
Ensure operations are in accordance with food safety and sanitation standards
Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation
Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers
Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.)
Enter all specialty cake sales information into Salesforce
Perform other duties as directed by a manager
Qualifications
2+ years Baking/Decorating experience or a Culinary Program Degree
Experience instructing cake decorating classes
Basic computer skills and knowledge of Microsoft Office (Word, Excel)
Ability to work well in a busy environment
Ability to work independently and as part of a team
Ability to work on your feet for extended periods of time (8+ hours a day)
Ability to work flexible hours, including weekends and holidays (according to customer demand)
Food Protection Certification holder or willing to obtain certification within 30 days of employment
Why Join Carlo’s Bakery?
Opportunity to grow with an internationally recognized brand.
Friendly and collaborative work environment.
Hands-on experience in the baking industry.
Employee discounts on our famous baked goods.
Apply today and become part of the Carlo’s Bakery family — where passion, craftsmanship, and teamwork create something truly sweet every day!
Baker • New York, New York, United States
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