Claims Specialist / Claims Manager

Description

Location: New York or Connecticut area

Compensation: Up to $100,000, depending on experience and level

Employment type: Permanent, direct hire

An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.

Key Responsibilities

• Manage and guide commercial insurance claims through clear communication, sound judgment, and consistent follow-through.
• Serve as a trusted point of contact for clients, carriers, producers, and internal account teams.
• Advocate for clients and help move claims toward effective resolution.
• At the manager level, provide leadership and oversight for a small claims team.
• Contribute to a highly service-oriented, relationship-driven agency environment.

Skills, Knowledge and Expertise

• Significant commercial claims experience.
• Five or more years of experience preferred for Claims Specialist candidates.
• Prior claims-team or department leadership strongly preferred for Claims Manager candidates.
• Carrier-side claims experience is highly valued; agency-side backgrounds are also welcome.
• Strong communication, client-service, and stakeholder-management skills.
• Insurance licensing is helpful but not required.

Benefits

• Move into an established independent agency with a meaningful commercial client base.
• Use your claims expertise in a relationship-led environment where service and judgment matter.
• Flexible level and title for the right candidate.
• Competitive benefits, including health coverage, 401(k) match, PTO, sick time, and paid holidays

Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.