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Pacific Journey Consulting
Client Account Manager - ExperiencesPacific Journey Consulting • Los Angeles, California, United States
Client Account Manager - Experiences

Client Account Manager - Experiences

Pacific Journey Consulting • Los Angeles, California, United States
3 days ago
Job type
  • Full-time
  • Part-time
  • Remote
  • Quick Apply
Job description

We are seeking motivated and detail-oriented individuals to join our team as Client Account Managers – Experiences. This fully remote position involves supporting clients with planning and booking travel experiences, while working closely with a professional team and reporting to a team lead.

Key Responsibilities

  • Plan, research, and coordinate tailored travel itineraries for clients.
  • Assess client preferences, requirements, and budgets to recommend the most suitable options.
  • Book travel services including flights, hotels, transport, cruises, and tours.
  • Provide professional client support before, during, and after travel.
  • Address and resolve client queries or issues in a timely and professional manner.
  • Take part in ongoing training, professional development, and supplier webinars to remain current in the industry.
  • Collaborate with colleagues and partners to ensure a high standard of service delivery.

Qualifications

  • Strong communication skills, both written and verbal.
  • Reliable internet connection and access to a computer or smartphone.
  • Background in hospitality, customer service, or sales is advantageous but not required.
  • Personal travel experience is valued but not essential.

What We Offer

  • Comprehensive training and continuous professional development
  • Remote working with flexible part-time or full-time schedules
  • Opportunities for career progression within the travel industry
  • Access to exclusive industry benefits and travel perks
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Client Account Manager - Experiences • Los Angeles, California, United States

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