The Opportunity
This role will primarily lead and support the modernization of MassMutual's Disability Income underwriting manual, including evaluation, redesign, and ongoing maintenance of evidence-based medical underwriting guidelines. This is a high-impact, strategic role shaping the future of DI underwriting at MassMutual and an opportunity to build next-generation underwriting guidelines that will support digital transformation and long-term risk performance. Ideal candidate will be a highly experienced Disability Underwriter.
This position is not generally attainable by all incumbents.
The Team
You'll join a collaborative and forward-thinking team of underwriters from various backgrounds and product expertise, who are motivated to shape the underwriting landscape at MassMutual. As a team, we demonstrate accountability, agility, a dedication to being inclusive, a strong business acumen, and show courage and professionalism when advocating for a particular project or presenting a healthy challenge to the status quo.
The Impact
- Lead the modernization and ongoing evolution of MassMutual's Disability Income medical underwriting manual, ensuring it remains innovative, evidence-based, and aligned with business objectives.
- Develop and maintain medical underwriting guidelines using clinical research, claims experience, emerging trends, and industry best practices.
- Partner with Claims, Pricing, Medical Directors, Compliance, and Product teams to ensure underwriting guidance is competitive, effective, and appropriately aligned with risk objectives.
- Translate complex medical, actuarial, and claims insights into clear, actionable underwriting guidance that promotes consistent risk assessment and decision-making.
- Assess current underwriting frameworks and identify opportunities to improve guideline structure, usability, consistency, and scalability.
- Support the development of digital and automated underwriting capabilities, including rules-based decisioning tools, knowledge bases, and future underwriting technologies.
- Champion the adoption of new underwriting practices through training, change management, and ongoing engagement with underwriting teams.
- Serve as a subject matter expert and strategic partner to underwriting leadership, helping strengthen risk governance, underwriting quality, and profitable growth.
The Minimum Qualifications
- 10+ years of relevant work experience in DI Insurance Underwriting
- Experience with research and writing guidelines
- Mastery knowledge of individual DI insurance practices, underwriting standards, and operations
- Demonstrated ability to research and interpret medical literature and translate into underwriting action
- Must have an established approval limit without second signature
The Ideal Qualifications
- Bachelor's Degree
- Have an established approval limit
- Industry exams/designations completed, e.g., ALU 101, 201, 202, LOMA, ALMI, FMLI, ALU, FALU, DIA, DIF, RHU, CLU
- Direct experience developing or maintaining medical underwriting manuals or formal guideline frameworks
- Familiarity with impairment-based underwriting frameworks and clinical risk stratification
- Experience supporting automated / digital underwriting rule implementation
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardshipsupported by a company with a strong legacy and a future-focused mindset
Salary Range: $163,900-$215,000
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.