As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accountsworking proactively to ensure customers achieve measurable outcomes from their Contruent investment.
This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.
Strategic Customer Partnership
Proactive Technical Leadership
Escalation & Issue Leadership
Adoption, Retention & Expansion Support
Cross-Functional Collaboration
What Success Looks Like
What You Bring
Additional Details
Technical Account Manager • Naperville, IL, United States
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