As a CBRE Data Center Sr. Manager, you will manage the team responsible for providing expert preventative maintenance and repair services to a large client or building. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Point of contact for the client while working with key stakeholders to meet all MSA requirements.
Confirm completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
Resolve unforeseen circumstances that occur and inform the client or executive management when needed.
Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
Oversee Information Technology equipment power installations, relocation and decommission requests.
Check daily routine cleanup of the data halls and review findings. Present overview to client and manager as needed.
Confirm all advanced deployments are installed to applicable internal, manufacturer, and industry standards.
Prepare Method Statements and Risk Assessments and present to executive management.
Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
Identify and solve technical and operational problems of complexity.
Understand and recognize the broader impact across the department.
Improve and change existing methods, processes, and standards within job discipline.
Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Extensive organizational skills and an advanced inquisitive mindset.
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Facilities Senior Manager - Mechanical & Electrical, Critical Operations (Monroe, LA) • Memphis, TN, United States
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