The Senior Implementation Project Manager serves as the lead project manager for Kipu's most complex, high-visibility, and strategically significant enterprise implementations. You will own project governance, risk management, and cross-functional coordination for multi-product, multi-site engagements involving senior client stakeholders. This role also contributes to methodology development, mentors other Project Managers, and supports pre-sales scoping for enterprise deals.
Enterprise Project Governance
Cross-Functional Coordination
Methodology & Mentorship
Contribute to the evolution of Kipu's enterprise implementation methodology, governance practices, and operational cadences.
Mentor other Implementation Project Managers through knowledge sharing, project reviews, and direct coaching.
Support pre-sales to implementation transitions for enterprise deals by ensuring readiness and alignment.
Risk Management & Continuous Improvement
Identify project risks early and develop mitigation and contingency strategies for high-complexity scenarios.
Escalate complex or high-risk scenarios with context and a recommended path forward.
Drive process improvement initiatives in alignment with department and company objectives.
Qualifications
Required
3-5 years experience in behavioral health, mental health, or healthcare technology.
Proven experience managing large-scale, multi-product, or multi-site enterprise implementations.
Exceptional written, verbal, and executive presentation skills.
Demonstrated ability to manage C-level client relationships and complex organizational dynamics.
Preferred
PMP, PgMP, or PMI-ACP certification
Experience mentoring project managers or contributing to PM methodology development.
Familiarity with Smartsheet, Jira, Salesforce, or similar project management and CRM tools.
Experience managing implementations with governance or steering committee structures.
Benefits & Compensation
Flexible paid time off.
11 Paid Holidays.
Health, Dental, Vision, Disability, and Life Insurance.
Parental Leave.
Pet Insurance.
401(K) with Company Match.
Kipu Promise
In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals. We are an equal opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, gender identity, or disability status.
Sr Implementation Project Manager • Washington, DC, United States
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