Talent.com
Crescent Hotels & Resorts
Front Desk SupervisorCrescent Hotels & Resorts • Saint Petersburg, FL, United States
Front Desk Supervisor

Front Desk Supervisor

Crescent Hotels & Resorts • Saint Petersburg, FL, United States
4 days ago
Job type
  • Full-time
Job description

Front Desk Supervisor

The Front Desk Supervisor is responsible for overseeing the daily operations of the Front Desk while supporting Guest Services and hotel leadership. This position ensures guests receive outstanding service, team members perform at the highest level, and hotel standards are consistently maintained.

The ideal candidate is a strong leader who thrives in a fast-paced resort environment, enjoys interacting with guests, and is committed to delivering exceptional hospitality.

Essential Responsibilities

  • Supervise daily Front Desk operations and ensure exceptional guest service standards
  • Lead, coach, and support Front Desk Agents to achieve service and performance goals
  • Assist with guest arrivals, departures, room assignments, and special requests
  • Resolve guest concerns and service recovery opportunities professionally and efficiently
  • Ensure compliance with Marriott, Crescent Hotels & Resorts, and hotel operating standards
  • Monitor room inventory, occupancy levels, and guest preferences
  • Assist with training, scheduling, and development of Front Desk team members
  • Ensure proper cash handling, billing accuracy, and audit compliance
  • Maintain communication with Housekeeping, Engineering, Food & Beverage, and other departments
  • Support VIP arrivals, group arrivals, and special events
  • Promote hotel amenities, outlets, and guest experiences to enhance satisfaction and revenue

Qualifications

  • Minimum one year of Front Desk, Guest Services, or hospitality supervisory experience preferred
  • Hotel or resort experience strongly preferred
  • Marriott experience preferred but not required
  • Strong leadership, communication, and guest relations skills
  • Ability to resolve guest concerns with professionalism and empathy
  • Strong organizational and multitasking abilities
  • Proficiency with hotel property management systems and Microsoft Office
  • Ability to work flexible schedules, including evenings, weekends, and holidays

Physical Requirements

  • Ability to stand and walk for extended periods
  • Ability to occasionally lift up to 25 pounds
  • Ability to work in a fast-paced hospitality environment

Why Join The Luce Hotel?

At The Luce Hotel, we believe in creating unforgettable "shine on" moments for our guests and team members. This is an exciting opportunity to join a growing luxury lifestyle resort on Florida's Gulf Coast while building your hospitality career with Crescent Hotels & Resorts and Marriott International.

Benefits Include:

  • Competitive compensation
  • Marriott travel discounts worldwide
  • Crescent Hotels & Resorts associate benefits
  • Career growth and advancement opportunities
  • Resort dining and lifestyle environment
  • Dynamic and supportive team culture

Join us and help create exceptional guest experiences at one of St. Pete Beach's most exciting new destinations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Create a job alert for this search

Front Desk Supervisor • Saint Petersburg, FL, United States

Similar jobs

Shift Supervisor

Waffle HouseEllenton, FL, United States
Full-time

Waffle House Shift Supervisor Opportunity.At Waffle House, we are not in the food business.We are in the People Business and we are hiring immediately for shift supervisors.Being in the People Busi... Show more

 • Promoted

Supervisor Gas Operations M&R

Teco EnergySaint Petersburg, FL, United States
Full-time

At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions.Our diverse and inclusive team serves more than 520,000 customers ac... Show more

 • Promoted

Shift Supervisor

KFCSaint Petersburg, FL, United States
Full-time

DescriptionThe Shift Supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management, this role provides an introduction into leadership for... Show more

 • Promoted

Assistant DDX Manager

SamprasoftSaint Petersburg, FL, United States
Full-time

CRM marketing channels (Salesforce preferred, but not mandatory) Email, text, and app marketing Retail background is not mandatory, but is helpful Strong communication skills Able to operate and na... Show more

 • Promoted

Operations Manager

CrunchSaint Petersburg, FL, United States
Full-time

Are you looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Working at Crunch is mo... Show more

 • Promoted

Spv Front Desk-200

CrescentSaint Petersburg, FL, United States
Full-time

The Front Desk Supervisor is responsible for overseeing the daily operations of the Front Desk while supporting Guest Services and hotel leadership.This position ensures guests receive outstanding ... Show more

 • Promoted

Shift Manager

Applebee'sSaint Petersburg, FL, United States
Full-time

This restaurant job for shift supervisors will assist the management team while ensuring guest satisfaction.Requirements: 6 months to 1 year of restaurant supervisor or shift leader experience.Elig... Show more

 • Promoted

Job Assistant Front Office Manager

Highgate HotelsSaint Petersburg, FL, United States
Full-time

Assistant Front Office Manager.Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just... Show more

 • Promoted

Entertainment Team Supervisor

WalmartSaint Petersburg, FL, United States

Hourly Wage:$20 - $33 per/hour The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance ... Show more

 • Promoted

Operations Manager

Crunch FitnessSaint Petersburg, FL, United States
Full-time

Are you looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Working at Crunch is mo... Show more

 • Promoted

Operations Supervisor - RJ Trust

Raymond James FinancialSaint Petersburg, FL, United States
Full-time

Manage the development and implementation of processes, systems, and infrastructure to ensure a high quality and timeliness of operations in areas such as account services, international securities... Show more

 • Promoted

Job Costing Coordinator (On-Site)

Mc Shea ContractingPalmetto, FL, United States
Full-time

Job Costing Coordinator (On-Site).McShea Contracting, a Frontline Road Safety Group Company, has multiple locations in Florida.As the undisputed North American pavement marking leader, our company ... Show more

 • Promoted

Front Desk Associate

AC Hotel St. PetersburgSaint Petersburg, FL, United States
Full-time

We are pleased to announce a wonderful opportunity for a Front Desk Associate.What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the ent... Show more

 • Promoted

Sales Supervision Principal

OsaicSaint Petersburg, FL, United States
Full-time

Atlanta: 2300 Windy Ridge Pkwy SE, Suite 750, Atlanta, GA 30339.La Vista: 12325 Port Grace Blvd, La Vista, NE 68128.Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255.Petersburg: 877 Ex... Show more

 • Promoted

Front Desk / Hospitality Trainer (Travel Required)

FirstService ResidentialSaint Petersburg, FL, United States
Full-time

Salary: $65,000 + car allowance + phone allowance + benefits.Perform functions to act as liaison between the corporate Residential Hospitality Team and assigned properties.Supervise and lead a team... Show more

 • Promoted

Supervision Principal, Electronic Communications Supervision

OsaicSaint Petersburg, FL, United States
Full-time

Supervision Opportunity in Financial Services.Supervision Principal, Electronic Communications Supervision.Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339.La Vista: 12325 Port Grace ... Show more

 • Promoted

Front End Manager In Training - Multiple Locations

Detwiler's Farm MarketPalmetto, FL, United States
Full-time

Location 1811 51st Avenue East, Suite 100, Palmetto, FL, 34221, United States. Show more

 • Promoted

Kitchen Supervisor

Crescent ServicesSaint Petersburg, FL, United States
Full-time

ESSENTIAL JOB FUNCTIONS:Assign and direct the work and train kitchen associates to maximize productivity and minimize waste.Inspect daily use records with the Executive Chef or Sous Chef so as to m... Show more

 • Promoted

Lead Valet Supervisor

Evolution Parking & Guest ServicesSaint Petersburg, FL, United States
Full-time

The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations.Th... Show more

 • Promoted

Rooms Operations Manager

Marriott InternationalSaint Petersburg, FL, United States
Full-time

Assists in managing the execution of all operations in the rooms area departments (e.Front Office, Engineering/Maintenance, Housekeeping) and managing staff.Strives to continually improve guest and... Show more