Staff Technical Product Manager-Consumer facing digital products

Staff Technical Product Manager-Consumer Facing Digital Products

Join an iconic brand set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping Scout's consumer facing digital product experiences. This high-visibility, strategic, and technical role bridges engineering, product management, design, and business strategy. You will help design, build, and launch the digital "front doors" to Scoutspanning mobile, web, and retail touchpoints. Outstanding design instincts, technical fluency, and meticulous attention to detail are essential.

This role will focus on our web and mobile e-commerce experiences. Specifically, our web-based vehicle configurator and mobile checkout experience.

Every dollar of revenue Scout generates will transact through these products. Thus, we are seeking a highly experienced, motivated Product Lead with the skills, desire, and agency to make an impact from day one.

What You'll Do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Define and lead product strategy: Develop the product vision, strategy, and roadmap for key verticals inside Scout's consumer facing digital product suite. Specifically, you will help design, build, and ship Scout's first vehicle configurator and checkout experience. You will support our direct-to-consumer sales and delivery model with world-class digital UX, ensuring alignment with overarching business goals. Given Scout's nascency, you should be extremely comfortable navigating ambiguity in early-stage startups to formulate concrete, actionable plans.
• Build for humans: Act as a customer advocate, crafting experiences that enhance the vehicle buying process and differentiate Scout in the marketplace. Be disagreeable and don't accept anything less than a class-defining experience for customers.
• Be ridiculously collaborative: Partner with cross-functional teams, including Design, R&D, software engineering, and operations, to design and deliver innovative digital products. Be ready to drive alignment with many competing stakeholders. This is a team sport, and we need team players.
• Manage (a lot of) relationships: Act as a trusted advisor to internal and external partners, presenting solutions that align with broader business goals. Be a natural relationship builder and clear communicator.
• Operationalize products: Oversee the roll-out of technical solutions to the marketplace, ensuring performance, reliability, and consumer adoption achieve agreed upon outcomes.
• Drive technical excellence: Build relationships with software engineering to ensure scalable, efficient, and secure delivery. Leverage expertise in system architecture, APIs, and data integration to support technical decisions.
• Measure success: Define KPIs and success metrics to track product and platform performance, using data to refine and improve over time.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What You'll Bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 8+ years of product management experience, with a strong emphasis on consumer facing digital products.
• Deep e-commerce experience, including the delivery of world-class digital shopping experiences live in market today
• Demonstrated success in building and launching complex digital experiences enjoyed by millions or billionsof people around the world.
• Deep analytics expertise; the ability to look at data and understand how to act immediately
• Clear sense of what good software looks like.
• Automotive experience, specifically with DTC brands, is a plus but not required.

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Experience with enterprise-level systems such as CRM, ERP, or service management platforms.
• Deep experience handling privacy and security requirements

Skills

• Exceptional communication and collaboration skills to influence and align diverse stakeholders.
• Data-driven decision-making abilities and experience with tools for analytics and performance measurement.
• Product management basics; Jira for scrum, Confluence for PRDs, Figma for design and prototyping, etc.

Education

• Bachelor's degree in computer science, engineering, or a related field, though demonstrated experience in building real-world products is far more critical.

What You'll Gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California, Washington and New York base salary range = $154,000 - $187,000

Internal leveling code: IC8

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.