Manager, Healthcare AI & Revenue Cycle Management

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Manager, Healthcare AI Revenue Cycle Management to join our Provider Modernization Practice.

Responsibilities :

• Independently and collaboratively contribute to assessments of provider organization patient access and revenue cycle capabilities, including clinical departments, contact centers, central billing offices, and all related front-end/back-end functions, by way of site observations, stakeholder interview, document review, data-driven insights, and process mapping
• Leverage AI building capabilities to enable revenue cycle and access functions including: Electronic health record platforms (EHR), Customer relationship management (CRM), payment management, process automation, mobile experience and analytic tools
• Work with clients to design or redesign business processes integrating AI tools for optimized efficiency including the incorporation of tools and techniques such as RPA/IA while utilizing and adapting to KPMG methodologies and tools to typical and complex situations, circumstances and new requirements
• Facilitate program and project management office activities, preparation and review of engagement work papers, written briefings and status reports to present to healthcare clients, action items and issue/risk logs
• Conduct research for and perform data collection, analysis, synthesis, and narrative development to support project deliverables and presentation content for clients and KPMG project team both independently and collaboratively
• Manage internal team of engagement resources to achieve desired outcomes, provide mentoring services to peers and staff level resources and serve as Performance Management Leader for Associates inclusive of annual performance reviews

Qualifications :

• Minimum five years of consulting experience focused on operations performance improvement, systems integration, or equivalent industry experience (front, middle and back office experience preferred); Minimum two years of direct supervisory experience, with preference of two to three years of experience managing teams
• Bachelor's degree from an accredited college/university; preferred concentrations include Health Care Administration, Business, Management Information Systems, Economics, Industrial Engineering, and Accounting
• Progressive experience using AI tools in implementing operational improvement plan across all phases of healthcare revenue cycle management and patient access including financial clearance, scheduling, referral management, billing, follow-up/collections and vendor management
• Experience building AI tools to handle, analyze and evaluate large data sets with advanced analytics and visualization tools; working with project management teams, drafting status reports, tracing issues, monitoring resources, and workflow analysis/design
• Deep understanding of the intersection of AI capabilities around scheduling/registration functions, financial clearance, clinical documentation, care delivery and care coordination, patient flow/throughput, referral management, clinical/operational/financial analytics, reporting and key initiatives such as patient experience transformations
• Proficiency with foundational consulting skills such as analytical, written and verbal communication; possess appropriate client presence, facilitation and presentation abilities
• Ability to travel as necessary
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.