HR Benefits Specialist

Description

Full Time – Benefits Specialist

The Benefits Specialist administers the daily employee concerns/matters in the following functional areas: Human Resource Information Systems (HRIS), leaves of absence including ADA/Non-FMLA, benefits administration with multiple open enrollments, termination entry/separation notices, workers’ compensation, unemployment, 401K retirement plan, tuition reimbursement and relocation. Prior experience working with multiple state locations and the ability to work closely with remote offices to ensure program compliance and employee satisfaction is required. This position will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and ongoing development of a superior workforce.

Responsibilities

• Maintains employee-related HRIS (ExponentHR) system regarding all day-to-day benefit administration which includes, but is not limited to:
  • Administer employee benefits, including enrollments, life events, eligibility, and data maintenance in ExponentHR.
  • Provide employee support and education regarding benefit programs and Open Enrollment.
  • Prepare routine and ad hoc reports and assist with benefits audits and reconciliations.
• Fully utilizes the company’s HRIS system to the company’s advantage.
• Manage benefits-related administrative processes, including arrears, health support orders, invoice reconciliation, and compliance activities.in ExponentHR after receiving appropriate documentation including the required separation notices and exit interviews.
• Respond to all unemployment claims accurately including but not limited to gathering information (i.e. resignation letter, disciplinary actions, policy, etc.) and coordinate hearings with Leaders in conjunction with the third-party administrator.
• Assist with employee workers’ compensation injury/illness which includes:
  • Administer workers' compensation and occupational injury processes, including claim reporting, investigations, carrier coordination, and adjuster communications.
  • Ensure OSHA compliance through required recordkeeping, reporting, and annual postings.
  • Collaborate with the insurance broker to review and maintain claims accuracy.
  • Maintain the 401K Retirement Plan employee questions and includes deferral feedback files, funding and correcting errors if applicable.
• Administer all leave of absence requests, including Non-FMLA, FMLA, state, and other protected leaves, by reviewing requests, determining eligibility, coordinating with third-party administrators, responding to employee and manager inquiries, monitoring leave status, ensuring compliance, and facilitating the transition from FMLA to the ADA interactive process, when applicable.
• Answer disability claims and demographic requests from the third-party administrator and state-sponsored programs as required.
• Ensure ADA accommodation requests are timely answered and coordinated (workplace and requests for leave).
• Process all benefit carrier invoices and reconciliation internally to Accounts Payable.
• Answer Tuition Reimbursement question as they arise.
• Administer and respond to high volume email communication/Fed Ex activity.
• Educate employees on policies and procedures.
• Comply with all BayMark policies and procedures, Compliance policy and Code of Ethics.
• Comply and protect the interest of Employee/Company with existing governmental and labor legal and government reporting requirements including any related to but not limited to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), Individual states leaves and regulations, Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), San Francisco City/County Ordinances and so forth including Paid Parental Leave (PPL). Maintains minimal company exposure to lawsuits.
• Must be present during working hours on site and access to a computer without violating company policy.
• Remain composed of a stressful environment, frequent deadlines and multiple priorities.
• Ability to interact with all staff in a professional, ethical, positive and motivational fashion supporting the Company’s mission.
• Other duties and projects assigned.

To perform the Benefits Specialist job successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of the company Human Resources Generalist. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey information essential to understanding the scope of the HR Benefits Generalist’s position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Problem Solving and Decision Making

• Complex problems encountered at this level may have interrelated parts or may be difficult to understand, explain or solve.
• Analysis of data involves defining problems, working with incomplete data and interpreting information when the outcomes are not obvious. Techniques are used which require thorough knowledge of the field of work.

Job Structure

• The work includes a variety of different and unrelated procedures.
• Tasks are usually based on established procedures. Individual tasks may have many difficult steps.
• The work that needs to be done varies in response to requests as well as a variety of regular activities requiring prioritizing and scheduling.

Procedural Changes

• Periodically assist management and others in changing existing work procedures affecting others beyond this position. Suggests changes to improve or simplify work procedures in this job.

Personal Interactions

• Interacts regularly with people at all levels inside and / or outside the company.
• Information exchanged may range from factual data to information requiring explanation of delays or decision requiring judgment, tact or persuasive skill. May also involve sensitive or confidential data or situations.

Minimum Qualifications

• Minimum of a bachelor’s degree or equivalent in Human Resources, Business, or Organization Development or equivalent experience preferred.
• 3-5 years of Benefits Specialist experience preferred.
• Professional in Human Resources (PHR) certification preferred.
• Experience in a fast-paced working environment in support of 3,000+ employees.
• Experience in benefits administration and other Human Resources in a corporate setting.
• Excellent computer skills in a Microsoft Windows environment. Preferred intermediate Excel, ExponentHR, Equifax, third party leave administrator and demonstrated skills in database management and record keeping.
• Effective oral and written communication.
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Excellent organizational skills.
• Ability to multi-task and handle large volume of detail accurately and efficiently and meets deadlines.
• Follow instructions and use critical thinking skills to make decisions.
• Compliance with accepted professional standards and practices.
• Initiative to take charge of unforeseen situations, solve problems and adjust to schedule changes.
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check.

Benefits:

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:
BayMark Health Services specializes in the treatment of opioid addiction. BayMark Health Services provides medication-assisted treatment services in a variety of modalities and settings through our divisions: BAART Community HealthCare, Health Care Resource Centers and MedMark Services, Inc. BayMark Health Services, also provides traditional primary health care services, as well as integrated primary care, in select locations.

BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.