Talent.com
American Vision Partners
Premium Surgery Counselor Team LeadAmerican Vision Partners • Tempe, AZ, United States
No longer accepting applications
Premium Surgery Counselor Team Lead

Premium Surgery Counselor Team Lead

American Vision Partners • Tempe, AZ, United States
18 days ago
Job type
  • Full-time
Job description

Premium Surgery Counselor Team Lead

As the Premium Surgery Counselor Team Lead, you'll be responsible for assisting the patient with all aspects of the surgery process and pre-operative preparations in order to make the surgical experience as smooth as possible for the patient. You'll develop the team and make sure they are successful by maintaining the advanced technology conversion rates and provide daily updates to the Premium Services Manager. As a Premium Services Counselor Team Lead you will be eligible to participate in the inventive plan.

Responsibilities

  • Educates and counsels patients regarding their surgical options, including premium product offerings
  • Schedules surgeries, makes all surgical appointments, verifies insurance and prepares charts for surgery
  • Monitors surgery points daily for ASC location; making sure there are no overages in points
  • Attends all surgery huddle meetings, relays information to Premium Services Manager
  • Monitors surgery tasks daily and reports to ensure all patients are accurately scheduled
  • Reviews ATL scorecards and conversions, works with teammates falling below 30%
  • Mentors, coaches, and develops team members
  • Researches missing EDU and ensures the team is accounting for all missing EDU
  • Presents team with reports on all pending or deleted surgery tasks
  • Reviews teams EDU presentation and eye model to ensure each patient is receiving highest quality of care and information
  • Acts as a resource for management and leads to answer questions on process or policy
  • Develops and maintains relationships with ASC and Clinic Managers, communicating any issues to the Premium Services Manager
  • Works closely with the Premium Services Manager to identify training needs for team members
  • Assists in the training processes and ongoing development of the Premium Services team
  • Coaches, mentors, and develops the team
  • Performs additional duties as assigned

Qualifications

  • High School Diploma or GED
  • Minimum of one-year of medical office experience, management or leadership experience preferred
  • At least one-year experience working in Ophthalmology
  • 3+ months experience working in a Patient Care Counselor role
  • Excellent verbal and written communication skills
  • Ability to lead a team by demonstrating a positive attitude, openness to change, willingness to help, and respect for others and their ideas
  • Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
  • Ability to make decisions within established protocols and with minimal supervision
  • Strong computer skills
  • Flexible schedule working Monday through Friday

Benefits & Perks

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Create a job alert for this search

Premium Surgery Counselor Team Lead • Tempe, AZ, United States

Similar jobs

Patient Sitter PRN

Sunshine Enterprise USAPhoenix, AZ, United States
Full-time

Sunshine Enterprise USA is retained by our valued client to search and recruit for the following executive opening:.Job Description: Monitors patients on suicide watch, in therapeutic restraints, o... Show more

 • Promoted

Team Leader

Caring TransitionsPhoenix, AZ, United States
Full-time

Looking for a position that truly makes a difference while working in a fun, unique and variable work environment? At Caring Transitions, we help Seniors and their families with the life transition... Show more

 • Promoted

Medical Director EMPACT

La Frontera EMPACT - Suicide Prevention CenterTempe, AZ, United States
Full-time

EMPACT- Suicide Prevention Center, part of the La Frontera Arizona family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavior... Show more

 • Promoted

Field Clinical Counselor - ABSN - Grand Canyon University - Remote

Grand Canyon Education, Inc.Phoenix, AZ, United States
Remote
Full-time

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the ... Show more

 • Promoted

Associate Director, Case Management

Avery Healthcare Group Ltd.Tempe, AZ, United States
Full-time

Novartis Case Management Director.Are you a forward-thinker who can adapt and grow with the evolving Novartis Patient Support landscape?.Join Novartis as an AD, Case Management, working under the D... Show more

 • Promoted

Surgeon

Weatherby HealthcarePhoenix, AZ, United States
Full-time

Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today.Critical access hospital Upper and lower end... Show more

 • Promoted

Counselor

Community Bridges, INCPhoenix, AZ, United States
Full-time

CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.CBI provides residential, outpatient, inpatient, patient-centered medical homes, medic... Show more

 • Promoted

Admissions Coordinator - Addiction/Mental Health Treatment, Remote

Jordan And Associates ConsultingPhoenix, AZ, United States
Remote
Full-time

Jordan And Associates Consulting is actively matching amazing treatment centers in the addiction / mental health recovery industry and candidates together.We're opening doors to promising roles and... Show more

 • Promoted

Oral Surgeon - Associate

Specialty Dental BrandsPhoenix, AZ, United States
Full-time

High Desert Oral Surgery is seeking a skilled and patient-focused full-time Oral & Maxillofacial Surgeon to join our respected and growing practice in beautiful Phoenix, AZ.This is an exception... Show more

 • Promoted

Senior Healthcare Leaders - Remote Leadership Role with Purpose

Dream To ProsperScottsdale, AZ, United States
Remote
Full-time

Are you a seasoned healthcare leader seeking more autonomy, meaning, and balance in your career? If you've built your success within hospitals, clinics, or aged care and are ready for a fresh, entr... Show more

 • Promoted

Director, Surgical Services

Vir HealthwayPhoenix, AZ, United States
Full-time

Job Description:Industry:Healthcare / Health Services - Nursing / LPNs / LVNsJob Category:Medical / Health - Nurse LeadershipWhen you join our Community Built On Care, you will find a diverse team ... Show more

 • Promoted

Telecare Clinical Team Manager(RN)- On site

VITAS HealthcarePhoenix, AZ, United States
Full-time

Support Program and Telecare with direction on escalated patient care and customer service concerns.Support Program and Intake with direction on new referral appropriateness and appointment staffin... Show more

 • Promoted

Clinic Director

ATI Physical TherapyMaricopa, AZ, United States
Full-time

Lead With Purpose as a Clinic Director at ATI Physical Therapy.Are you a licensed therapist ready to take your career to the next level? Join ATI, the leaders in physical therapy, and inspire a tea... Show more

 • Promoted

Medical Director - Spine and Brain Surgery - Remote

UMRPhoenix, AZ, United States
Remote
Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect... Show more

 • Promoted

Treatment Consultant

Secret Med SpaScottsdale, AZ, United States
Full-time

It's A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics.To fulfil... Show more

 • Promoted

Remote Healthcare Professional - Paid Focus Groups & Surveys

USASJBPhoenix, AZ, United States
Remote
Full-time +1

Remote Healthcare Professional - Paid Focus Groups & SurveysRemote Healthcare Professional Paid Focus Groups & SurveysAre you a physician or healthcare professional seeking flexible, remote... Show more

 • Promoted

CSR/Custodian Lead

SBM Management ServicesTempe, AZ, United States
Full-time

Cusdial (CSR) LeadSBM Management is currently looking to hire a Custodial (CSR) Lead to join their team! The CSR Lead has responsibilities for overseeing activities within the assigned program.This... Show more

 • Promoted

CCTRN

AMRMaricopa, AZ, United States
Full-time

More Information about this Job:.Nurse FULL-TIME Opportunity in Central, Az.Critical Care Transport (CCT) Nurse.Provide care requirements aligned within the Registered Nurse scope of practice as de... Show more